Consumer Business

Today's harsh environment requires consumer businesses to understand and anticipate changing consumer needs and to respond rapidly with relevant products and solutions. To do that, they must address a myriad of questions – and Deloitte member firms are here to help.

Press releases

Deloitte Christmas Survey 2014

Consumer confidence stays at a low ebb. Books and gifts of cash are the most popular gifts. Belgians may be going online more often to search for product information and to compare products, but we still remain attached to physical shops.

Services

Deloitte Analytics

Learn how organizations like yours are leveraging analytics techniques, such as predictive modeling, help drive growth and plan for change.

Solutions

Finance Transformation Solution Sets

Deloitte’s Finance Transformation (FT) practice helps CFOs and other finance executives drive business performance and shareholder value while improving operational effectiveness and efficiency within the Finance organization.

Solutions

Operations

Operations

Solutions

Customer Relationship Management

Technology is a key enabler to become a truly customer focused company

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People

Jean-Michel Mollo

Strategy Lead

People

Aart Joppe

Partner, Consulting

People

Koen Neijens

Partner, Audit

Perspectives

Retail Globalization

This report identifies six key aspects of globalization that can create roadblocks for retailers considering international expansion: Assessing risk, both the organization’s threshold for it and the risk from local competitors. 

Perspectives

The food value chain

This report addresses stakeholders across the food value chain: producers, processors, retailers and distributors, consumers, and governments/NGOs/regulators.