Bridging the Digital Divide
CMOs are going through a rapid transformation. They are asked to be more than proficient marketers, but also to act as the stewards of the customer within their organizations, building bridges across functions to enable customer engagement. Read about the five key priorities for the new CMO.
Salesforce.com unveils lead and referral engine for retail banking as the first in a series of transformational financial services solutions
Deloitte has introduced BankApp, a banking CRM accelerator built on the Salesforce1 Platform. BankApp, with its onboarding and origination offering, helps Deloitte’s clients in their efforts to improve customer experience, increase branch productivity, and drive efficiency across business units.
Deloitte Receives Award for Accelerating Customer Company Innovation at Dreamforce 2013
Deloitte recognized for its outstanding contribution toward customer success
Read the full press release.
Deloitte has been named the recipient of the Salesforce.com Partner Innovation Award for Customer Company Innovation by salesforce.com. In receiving this award, Deloitte was recognized for its work with AXA Assistance in leveraging social and mobile cloud technologies from salesforce.com to accelerate customer company transformation. The award was presented at Dreamforce 2013, one of the world’s largest vendor-led technology gatherings, on November 18, 2013 in San Francisco.
"Deloitte and salesforce.com are engaged around the world, in helping organizations leverage the trends of cloud computing, mobile, social and analytics. We are delivering innovative solutions to help our clients transform their business."
-Paul Clemmons, principal, and salesforce.com global alliance leader, Deloitte Consulting LLP
"Developing innovative concierge services is a key priority for AXA Assistance, in our mission to support our customers at all times, whether they are at home or far away. Our new cloud-based platform provides many innovative features that help us improve our customers’ experiences and reinforce our leadership position in this business."
- Olivier Van Poperinghe, CEO of AXA Assistance USA