PerspectivesCIO and information technology myths
Unravelling the truth about business and IT alignment
Relentless focus on delivery
Buying sophisticated software is one thing, deriving maximum benefit from it quite another. When an organisation decides to introduce new applications to support operations, it should also deploy the expertise to unlock their full potential.
How we can help
Enterprise applications are rarely standalone: they impact many aspects of an organisation. Every day, our teams work with clients to realise the full benefits of packaged software. We have helped a large number of Irish organisations to evaluate, select and implement their ERP solutions, covering initial software selection through to project management and system optimisation.
Our teams have extensive functional experience across all core Enterprise Resource Planning (ERP) modules, including finance, human resources, customer management and operations/ We are enabled by leading practice process models, methodologies and business case tools. Our holistic view of ERP ensures that strategy and implementation are aligned to the organisation’s business goals,providing our clients with the most efficient business processes, optimal integration and access to the information they require.
Our services include:
ERP strategy development
Successful enterprise applications should support all parts of an organisation or business. This means they should be approached from a strategic and corporate perspective.
Our strategy teams deliver cross-functional services designed to bring an organisational perspective to planning and implementing enterprise applications. We provide strategic advice on enterprise applications and architectures, enterprise performance management, and mergers and acquisitions.
The benefits for our customers include:
Enterprise cost reduction
A recent Deloitte survey showed cost pressures dominate the thoughts of senior management but responses to the issue were mixed. While cost improvement efforts were ongoing and pervasive, they did not appear transformational or geared towards addressing fundamental cost drivers.
Deloitte can help clients generate meaningful and sustained cost reductions from their investment in ERP solutions by focusing on relevant system-enabled processes, such as procurement and sales. Our experienced consultants apply deep industry knowledge to identify quick wins and areas suitable for long-term sustained cost reduction.
Together with our Strategy & Operations teams, Deloitte’s Enterprise cost reduction programme helps maximise sustainable savings throughout an organisation. It can be delivered as a stand-alone ERP service or as part of a wider multidisciplinary offering in conjunction with our Tax, Finance, Human Resources and Consulting teams.
Governance, risk and compliance
In an increasingly challenging business environment, organisations may be tempted to regard compliance as non-essential expenditure. However, history has taught us failure to adequately secure IT infrastructure can prove catastrophic for organisations, both in terms of direct financial loss and collateral reputational damage.
ERP systems are at the heart of many organisations’ business processes and are susceptible to misuse, fraud, inappropriate data access or accidental damage. These can usually be traced back to users having excessive access to these systems, weak internal controls and/or an incomplete understanding by IT staff of the business risks involved.
Additionally, external factors impact an organisation’s ability to compete: legal and regulatory forces, such as the Sarbanes-Oxley Act, FDA requirements and diverse foreign trade regulations all impinge.
To help clients meet these diverse compliance requirements, Deloitte provides a comprehensive solution, helping to manage internal risks while satisfying external requirements.
Deloitte has strong relationships with all major ERP vendors, such as Oracle and SAP, and is the SAP Global Implementation Partner for SAP’s GRC product suite.
ERP project and change management
Realising the full potential of an ERP strategy will depend on the quality of the implementation - managing its cost and timeline, ensuring high quality delivery and that the organisation has the appropriate culture and skills to exploit the potential automation and information capabilities ERP has to offer.
Deloitte’s Enterprise Application teams have a very significant and successful track record in planning and managing ERP-enabled business transformation projects across a range of industry sectors and functional areas. We have an extensive set of project management tools to provide our teams with proven and practical templates for:
Change management is a key feature of Deloitte’s holistic methodology and our approach encompasses the entire organisation, from sponsorship and leadership through to end-user enablement.
Deloitte’s approach also includes a relentless focus on planning and delivering project benefits, from establishing a comprehensive business case at the outset of the project through to baselining and measuring actual benefits following implementation.