Public Services: Beneath the Surface
What the providers say
A companion to our latest State of the State survey, Determined, Realistic and Focused - Local Public Services in the Words of its Leaders, examines the themes beneath the surface. We explore the key findings by sector and present incisive quotes from leading public service figures.
Public services - beneath the surface
When we conducted our State of the State 2014-15 survey, we realised our analysis would be incomplete if we didn’t fully understand our local public services. So, we commissioned Ipsos MORI to speak with the people who run them.
The resulting report, Determined, Realistic and Focused, examines the pressures, challenges and priorities on our local public services, and captures the attitudes of their leaders.
Understanding public life
This comprehensive study included interviews with senior people across all areas of public life. Taking part were:
- Council chief executives
- Directors of education and children’s services
- NHS chief executives
- Police chief constables in every region
- Senior leaders in the devolved administrations
Interviews covered the views of these leaders across three key issues:
- Austerity measures
- Leadership priorities
- The future
The results give us a fascinating snapshot of local services during a period of profound change.