How do you grow from here?

Scaling generative AI from pilots to full implementation takes talent—literally

Brenna Sniderman

United States

In Deloitte’s latest State of Generative AI in the Enterprise survey, a mere 5% of respondents say their organizations have managed to scale 70% or more of their gen AI pilots. It’s still early days with gen AI, but compare the success of those “superscalers” with where the majority of organizations participating in our global survey currently sit: 68% of executive respondents report that, thus far, they’ve only scaled 30% or fewer of their generative AI pilots.

What sets the superscalers apart? According to our data, one of the main differences appears to be their approach to talent—giving as much of the workforce as possible access to generative-AI–enabled tools and positioning those tools in a way that supports (rather than replaces) humans doing what humans uniquely do best.


“It’s all about strategically augmenting human effort. Superscalers are positioning gen AI as an accessible tool in their organization’s tech toolbox, working to get the right guardrails in place, and investing in the right things—including talent—to take full advantage of this transformative technology.”

—Jim Rowan, head of AI at Deloitte US

     

Research and analysis by the Deloitte Center for Integrated Research

by

Brenna Sniderman

United States

Acknowledgments

Cover image by: Molly Piersol