Deloitte University Press

Work environment redesign

Accelerate performance through talent

Executives understand the importance of cultivating talent but it’s not enough to hire the right people. The right work environment can foster talent development and performance. Work environment redesign involves taking a design thinking approach to our workplaces—to ask ourselves, what would the workplace look like if we took accelerating learning and talent development as our primary objective? We have a significant opportunity to apply this to redesigning our work environments, defined as the holistic integration of physical environment, virtual environment, and management systems.​

Work environment design: Accelerating talent development and performance improvement

In the face of increasing competition and declining return on assets, companies often turn to short-term, one-time initiatives that (temporarily) improve their bottom lines. While tactics such as cost-cutting may offer temporary relief, they don’t constitute a long-term strategy. We studied more than 75 companies to determine the key strategic operations differentiator and determined that to address increasing performance pressure, companies need to tap into the only resource with unlimited potential—their talent. On-the-job learning and talent development provide an effective and sustainable way to accelerate performance improvement at individual, team, organization, and ecosystem levels.

Through our research of more than 75 companies varying in size, maturity, and industry, we have concluded that redesigning the work environment will be key to achieving sustainable business performance improvement in the future. We have a significant opportunity to apply design thinking and methodologies to the work environment, defined as the holistic integration of physical environment, virtual environment, and management systems. The work environment needs to be redesigned with three specific goals in mind to foster talent development and achieve performance improvement. This report delves into how to carry out these goals and how this effort can have a critical impact on employee productivity, passion, and innovation.​​​

Case studies in work environment redesign

Can the way the workplace is constructed—physically, virtually, and managerially—affect employee performance? The Deloitte LLP Center for the Edge report Work Environment Redesign argues that the work environment can have a critical impact on employee productivity, passion, and innovation. Explore how companies, spanning from construction to technology to online retail to healthcare, are applying these design principles to help gain more value from their people.

 

Research suggests that redesigning the work environment can be central to achieving sustainable business performance improvement. Explore these principles and case studies in an interactive graphic.​​

Shift Index Organizational Self-Assessment tutorial

Our 2013 Shift Index findings indicate that US firm performance has declined over the past four decades. In such an environment, organizations need the ability to adapt as rapidly as the world is changing around them, continuously learning from each challenge. Understand how well your organization is ready for the Big Shift by taking this 20-minute tutorial.

Meet the authors

John Hagel III

John Hagel III

Co-Chairman | Center for the Edge

John is co-chairman for Deloitte LLP's Center for ...More

John Seely Brown (JSB)

John Seely Brown (JSB)

Independent Co-Chairman | Center for the Edge

JSB currently serves as the independent co-chairma...More

Tamara Samoylova

Tamara Samoylova

Head of Research | Center for the Edge

At Deloitte LLP’s Center for the Edge, Tamara lead...More

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Deloitte US Center for the Edge

Your future business is at the Edge of your current business. Explore our original research and discover the opportunities that exist on the edge.

People

John Hagel III

Co-Chairman | Center for the Edge

People

John Seely Brown (JSB)

Independent Co-Chairman | Center for the Edge

People

Blythe Aronowitz

Chief of Staff | Deloitte LLP Center for the Edge