Perspectives

Managing the risks of rewards

Are travel and hospitality companies managing risks of loyalty programs?

The current status of loyalty data security presents both an opportunity and a threat for hotels and airlines. Learn more about the Loyalty Data Security Survey findings and Infographic.

​Loyalty data security survey

Building customer loyalty is a core component of airline and hotel companies’ strategy, but at what price? The current status of loyalty data security presents both an opportunity and a threat for hotels and airlines

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Risks of travel rewards

There may be a potential expectation gap between frequent travelers’ security expectations and their actual experience. Travelers expect physical safety and security – that now extends to the cyber world. The current status of loyalty data security presents both an opportunity and a potential threat. See key findings from the survey.

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