Perspectives

How is analytics changing the role of the CIO?

Deloitte Analytics hosted a Twitter Chat discussing how the expansion of analytics expectations and tools brings new challenges to CIOs.

Deloitte University Press

The dual roles of the CIO in the digital age

The rapid adoption of digital technologies is putting new pressures on IT organizations. Today’s CIO must play a dual role: builder of technology and builder of the business.

Perspectives

Save and make money with analytics

Analytics capabilities can help organizations make and save money. But organizations should define specific business goals – and implementation strategies – up front to realize long-term value from analytics.

Perspectives

CIO Analytics

Corner Office Analytics

Rather than providing highly targeted solutions primarily designed to address discrete challenges, Chief Information Officers are becoming increasingly focused on building an interconnected analytics ecosystem. This approach recognizes the data linkages between different parts of the business and makes more efficient use of data-focused resources.

Corner Office Analytics infographic

Business analytics used to be the domain of a few select teams buried deep in the business. Today, it lands on the agendas of most CXOs. And success hinges on CXOs’ abilities to collaborate with one another. In our Corner Office Analytics series, we’re focusing on the analytics needs of these senior leaders—and how they intersect with one another.

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Learn more about CIO Analytics

CIO Analytics

As their peers in the business become more knowledgeable about the practice of business analytics, and the tools of analytics become easier to grasp for novices and experts alike, the CIO’s role is evolving with regard to this powerful business capability. Rather than providing highly targeted solutions primarily designed to address discrete challenges, CIOs are increasingly focused on building an interconnected analytics ecosystem—an approach that recognizes the data linkages between different parts of the business and makes more efficient use of data-focused resources.

In the end, companies can achieve competitive advantage not simply through technology adoption, but by applying new organizational and transformational approaches to enable the entire analytics enterprise, in addition to technology.

What’s at stake

For CIOs, a key is to modernize existing data assets and information delivery processes with an eye toward operationalizing analytics—the ultimate goal for many business leaders pressing for more actionable insights from analytics. Without a relentless focus on the entire analytics enterprise, funding and long-term interest will likely waver, and early initiatives may fail to deliver the expected value, essentially becoming science experiments rather than sustainable tools for generating value.

Analytics connections with other roles

CIOs are expected to be connected to all CXOs on the issue of analytics. That means CIOs need to have command of a wide range of business strategies—not just the technology to support them.

Crunchy questions for CIOs

For other C-suite leaders, we recommend starting the analytics journey with a clear set of business questions they should be able to answer to warrant their investments in analytics. We call these “crunchy questions”—highly detailed business inquiries that pave the way for action. But because CIOs are expected to support a wide range of objectives with analytics, the questions they should answer have a different focus.

Learn more about CIO Analytics and crunchy questions that CIO's should be answering today with analytics.

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John Lucker

Principal | Human Capital