Short takes...on analytics
In this blog, our Deloitte Analytics leaders share their reflections and insights on leveraging analytics to improve operations and drive smarter decisions
Retail customer engagement
Now it’s possible to understand the customer’s mindset throughout the entire shopping process with advanced analytics.
Improving retail sales effectiveness
Video with Jeff Simpson, director, Deloitte Consulting LLP
Some retailers act as if their e-commerce business and in-store business are entirely separate. But in reality, it’s the same customer who’s buying online and in stores. One of the most powerful things a retailer can do is to bring their siloed data sets together to better understand their customers and persuade them to buy. Here’s our take.
Analytics in Action: Customer
Turn customer and prospect demographic, transaction and preference data into actionable insights.
Customer Engagement Solution
Deloitte’s Customer Engagement Solution helps retailers head-off attrition and solidify relationships by tapping customer insights.