Insurance Tech Trends 2013 | Deloitte US | Insurance


Insurance tech trends 2013

Elements of post digital

In our Insurance Technology Trends report, we take a detailed look at the major technology developments that will influence insurers over the next 12-18 months. This year, our report examines the convergence and controlled collision of five forces – Analytics, Mobile, Social, Cloud, and Cyber – as businesses move closer to achieving the possibilities of the Postdigital Enterprise™.

Insurance technology trends reshaping the industry

​Just as the Industrial Revolution transformed manufacturing centuries ago, the Internet Revolution has changed insurance. Customers who once bought all their life, property, and casualty coverage through paper-based transactions are now shopping for and buying insurance products using tablet computers and smartphones.
Insurance Tech Trends 2013: Elements of postdigital, Analytics, Mobile, Social, Cloud, and Cyber – are reshaping the insurance industry in what we call the Postdigital Era. These five forces offer a new set of tools for business, opening the door to new rules for operations, performance, and competition.
The report explores a number of critical elements that insurance companies will want to consider as they map out their strategies and tactics for the Postdigital era, including:

  • The role of insurance CIOs as catalysts for transformation.
  • The growing influence of mobile technology as consumers shop for and ultimately purchase insurance.
  • The emergence of telematics as a new model for assessing and pricing risk.
  • The discovery of patterns in big data that have the potential to trigger breakthrough insights.
  • The ongoing need to defend against both short-term cyber-attacks and long-term intrusions that remain hidden deep inside corporate IT systems.

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Neal Baumann

Global Sector & US Consulting Leader | Insurance