Analysis

Deloitte's 2014 global outsourcing and insourcing survey

2014 Global outsourcing and insourcing survey

Services

HR Outsourcing

Cracking the code

HR Outsourcing can help organizations in their efforts to achieve measurable return on investment for HRO transactions, have increased options to effectively leverage HRO to deliver HR services, achieve better alignment between the buyers and providers of outsourcing services, and improve HR service delivery quality.​

Who would have guessed even ten years ago that HR outsourcing initiatives would take on the strategic importance that they command today? For some companies, HR outsourcing contracts can run up into the billions of dollars, making them big business by any standard. So it’s no surprise that today’s HRO marketplace is filled with new outsourcing solutions and service providers. Having options for outsourcing is no longer a problem. Determining which combination of those options will deliver the most value is the hard part. 

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HR Outsourcing

Over its entire lifecycle, an HR outsourcing initiative can go in literally countless directions. No matter where you are in the process, it’s important to work with professionals who understand your broader business goals, see the challenge of outsourcing from both the buyer’s and provider’s perspectives and can help you achieve the results you want. That’s where Deloitte excels. We are widely recognized for our ability to see the big picture, drawing from our access to experience, knowledge and skills in areas such as human capital, risk, strategy, service delivery, technology and tax. Our services are designed considering the balance we have between a deep understanding of the buyers’ needs and a realistic knowledge of providers’ true capabilities. In an environment where “special arrangements” abound, we believe buyers always need help in developing an objective viewpoint.​ 

​Over its entire lifecycle, an HR outsourcing initiative can go in literally countless directions. No matter where you are in the process, it’s important to work with professionals who understand your broader business goals, see the challenge of outsourcing from both the buyer’s and provider’s perspectives and can help you achieve the results you want. That’s where Deloitte excels. We are widely recognized for our ability to see the big picture, drawing from our access to experience, knowledge and skills in areas such as human capital, risk, strategy, service delivery, technology and tax. Our services are designed considering the balance we have between a deep understanding of the buyers’ needs and a realistic understanding of providers’ true capabilities. In an environment where “special arrangements” abound, we believe buyers always need help in developing an objective viewpoint.

We’ve worked on the front lines of HR outsourcing with both buyers and providers for years. And we know how to help buyers in their efforts to design HR service delivery strategies and bring them to life through effective implementation and relationship management.

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Michael Gretczko

Principal | Human Capital | Deloitte Consulting

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