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Health care costs, benefits, and reform: What’s the next move for employers?

Results of Deloitte’s 2013 survey of US employers

Deloitte's 2013 Survey of U.S. Employers reveals how employers – the primary source of health insurance for a majority of Americans – are thinking about the performance of the U.S. health care system, the implementation of the Affordable Care Act (ACA), and strategies to actively manage health care costs.

Executive summary: Results of Deloitte’s 2013 Survey of U.S. Employers

Forthcoming changes to the insurance market landscape in 2014 and 2015 will bring many employers to a crossroad. As health care reform unfolds, markets evolve and costs continue to rise, employers will need to make important strategic decisions to actively manage their costs and figure out how best to respond to insurance-related provisions of the Affordable Care Act (ACA or the Act). Read the executive summary of findings from Deloitte’s 2013 Survey of U.S. Employers.


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Full report: What's the next move for employers?

Deloitte’s 2013 Survey of U.S. Employers (50+ workers) offering health benefits shows their concern and uncertainty about ACA preparedness, health care system performance, cost-reduction strategies and the quest to find value. Among key findings:

  • U.S. health care system performance — Seeking better value and health outcomes for their investment, many employers are dissatisfied with the performance of the health care system, considering it to be costly, wasteful, underperforming and lacking in transparency.
  • Affordable Care Act — Although familiar with many of the ACA’s insurance elements, three years into implementation and facing decisions around insurance exchanges and the employer mandate, the Act remains largely a mystery to many employers.
  • Employer strategies and tactics — Employee cost-sharing tactics are in place but there is a gap between what employers are currently using and tactics they think could have high impact in managing costs.

Many employers are sitting on the fence with respect to any radical changes in their employee health care coverage strategy. To date, most are adopting a “wait and see” position on health insurance exchanges. Some are taking steps to help employees lower their health risks and manage their consumption of health care but could do more. Few appear to be evaluating any return on investment of wellness programs or undertaking claims analyses to drive insights and decision-making.

New strategies are likely to emerge as employers weigh their options and as the implementation of the ACA impacts their thinking. What is clear is that “doing nothing” is not an option.


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Infographic: Key findings



In the eyes of many employers, the U.S. health care system underperforms and cost is a major concern. Read more in the infographic of key findings.

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About the Deloitte Center for Health Solutions

About the Deloitte Center for Health Solutions: The source for health care insights.


Harry Greenspun, MD

Director | Center for Health Solutions


Sarah Thomas

Director of Research | Center for Health Solutions

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