Implementing a Corporate Legal Process Outsourcing Solution
Key considerations for a legal service delivery transformation
Service delivery approaches that worked for corporate legal teams in the past can no longer sustain the vision and requirements for the future.
As organizations have evolved and become more complex, so too have their service delivery needs for functional and business support processes. Increasing regulations and litigation costs are driving corporate legal budgets through the roof and as a result, companies are seeking legal spend reductions and asking their legal departments to figure out how to operate more effectively and efficiently.
To address these concerns, corporate legal departments are increasingly looking to legal process outsourcing (LPO). In implementing an LPO solution, corporate legal departments need to determine not only what areas they want to source but also the right time to implement such a solution. Under the right circumstances, the issues facing corporate legal departments can be effectively affected by a broad legal service delivery transformation approach involving LPO.
Role of corporate legal department in legal service delivery business model
When assessing which legal services can be outsourced, legal processes are generally broken down into five distinct categories. Processes within each category which are most commonly outsourced include:
- Administrative support: Data Extraction & Entry; Electronic Document Management; Secretarial Services; Billing Services; Paralegal Services
- Litigation support: Document Discovery; E-Discovery Compliance; Database Creation and Maintenance
- Intellectual property: Patent Drafting and Review; IP Portfolio Management; Patent Proofing and Docketing; Cease and Desist Notices
- Contracting support: Contract Due Diligence; Contract management
- Legal research & analysis: Statutory / Case Law Research; Legal Coding and Indexing