Six tenets of intelligent process improvement | Deloitte US | Strategy & Operations


Six tenets of intelligent process improvement

Process intelligence

Business process improvement approaches very often remain largely unchanged over time. People often "know" which process improvements work and they approach those methodologies the same as they have for decades. Yet despite those decades of history to learn from, companies are still struggling to realize success from their process improvement efforts.

Think beyond what is currently “known”

Why do some process improvement efforts succeed and others do not? This paper outlines the following six tenets to help companies think beyond what is currently "known" and bring more "intelligence" to process improvement:

  • Tenet #1: Challenge conventional wisdom
  • Tenet #2: Stretch beyond process mapping
  • Tenet #3: Follow the facts
  • Tenet #4: Buy runs, not players
  • Tenet #5: Carry it across the goal line
  • Tenet #6: Two heads are better than one

Download the PDF to learn more about the six tenets, or explore how the tenets can be applied specifically in the following industries:

You can also check out other perspectives on Process Intelligence, which draws upon time-tested techniques like Lean Six Sigma that are enhanced with proprietary analytical tools and deep experience to help clients make breakthrough improvements.

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