Synchronized Planning and Fulfillment Services

Drivers of change

As customer expectations become more sophisticated, the demand for the swift delivery of individualized products and services increases. Organizations are looking to more agile and connected supply chains via supply chain optimization to meet the needs of all value chain partners while simultaneously delivering on heightened customer expectations. Advances in technology—including cloud computing, artificial intelligence (AI), the Internet of Things, and robotics—enable highly responsive DSNs that orchestrate continuous collaboration between supply and demand, planning and fulfillment, expectations, and customer satisfaction.

A synchronized planning and fulfillment strategy can help facilitate the end-to-end planning, production, and distribution of products and services. Armed with this strategic roadmap, organizations can more readily evolve their supply chain capabilities to make fulfillment personal, commerce seamless, technology invisible, and trust automatic.

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Orchestrating the benefits of efficiency

Synchronized planning and fulfillment can help your organization achieve ongoing efficiencies and cost savings in a variety of ways.

• Renewing a focus on value, as stakeholders are often more supportive when the value of improvements becomes well-defined and impactful
• Enabling continuous and real-time feedback between financial and customer satisfaction targets, synchronized demand and supply chain planning models, automated fulfillment capabilities, network and transport models, and AI-driven decision engines, helping to accelerate insights
• Enhancing supply chain logistics and distribution through machine learning, digital-physical interactions, and automation
• Reducing human interventions, and being always on through AI-driven workflows
• Driving new forms of business value by unlocking capabilities and offerings for new customer segments

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