Service Delivery Transformation | Deloitte US


Service Delivery Transformation

Shared Services. Outsourcing. Offshoring. Global Business Services.

Our Service Delivery Transformation practice can help you develop strategy-aligned, technology enabled service platforms to deliver functional and business enabling processes. Our professionals bring a holistic view on service delivery to optimize the combination of shared services, outsourcing, offshoring, and/or global business services. We are experienced at seamlessly integrating the extensive capabilities required for a successful journey, such as tax, data privacy, controls, and change management.​

How can we help

Enterprises need consistent, cost-effective global service delivery. Our experienced Service Delivery Transformation professionals, can work with your organization through all phases of the service delivery transformation lifecycle, from helping to assess feasibility and develop strategy through helping to implement and fine-tune operations.


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Susan Hogan

Business Model Transformation Leader


Jean White

Leader | Service Delivery Transformation

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