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Driving back-office efficiencies with robotic process automation
As a result of the low-cost and rapid deployment of robotics, robotic process automation is likely to increase exponentially the level of automation across the back office.
The great tax offshoring debate
CFOs and tax directors have many more interests in common than their differences on offshoring might suggest.
Aligning perception with reality in shared services governance
Deloitte conducted two international surveys of shared services center leaders and their customers in 2014.
Deloitte’s 2015 global shared services survey
Read the key findings of Deloitte's 2015 shared services survey, developed by the U.S. member firm, which had representation from more than 300 organizations around the globe and provides data for more than 1,000 shared services centers globally.
Autonomics in Business Process Outsourcing
Autonomics offers a potential solution where technology replaces human resources to perform the outsourced work.