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Consulting Services for the Technology Industry

Accelerating innovation

Innovation. Market share growth. Success in emerging economies. These are where technology companies are drawing the battle lines to boost profitability. Winning here requires taking a hard look at labor costs, workforce mobilization, consolidation, and other drivers that can improve return on investment; it means spending every day as an agent of change. To help our clients meet these challenges, we provide world-class consulting services drawing on broad experience to deliver practical solutions based on fresh thinking, which is what technology is all about in the first place.

Case studies

Taking the next step
A technology thought-leader for over 40 years, this company saw a chance to help push the next generation of HTML and was looking for ways to further engage with developers.

Building the sponsors of tomorrow
How does a company launch a program focused on developing creative digital strategies and engaging experiences to help inspire purchases? With Deloitte Digital.

A new take on the customer experience
How did Deloitte Digital help one organization change their daily interactions with more than 800,000 global customers and partners? Find out here.

Business as unusual
Enhancing the management and customer experience of an ecommerce site helped a business recognize new opportunities and potential sources of revenue by creating more personalized and targeted interactions.

Featured insights

Cognitive technologies in the technology sector: From science fiction vision to real-world value
The technology sector’s interest in cognitive technologies is reaching fever pitch. Here’s how some tech companies are using cognitive technologies to create innovative new products and services, pursue new markets, and even reimagine their businesses.

3D opportunity for technology, media, and telecommunications: Additive manufacturing explores new terrain
Technology, media, and telecommunications companies make additive manufacturing (AM) possible in the first place. Now, through innovations in content, software, fabrication techniques and systems, materials, and services, these firms have the chance to meaningfully shape AM adoption across industries.

Flashpoint: Analytics-aided personalization
By now, we’re all familiar with the old “right message/right person/right time” formula—the holy grail of targeting. But in the arenas of technology, media and telecommunications today, it’s about personalization—communicating not with micro-audiences who share interests and demographic characteristics, but with individuals, on their terms. For companies looking to ramp up their personalization abilities, we discuss some of the hotspots to know about. Learn more about enhancing your customer experience, creating a more holistic relationship with your customers, and driving topline growth through personalization.

Digital Democracy Survey
A multi-generational view of consumer technology, media, and telecom trends. Deloitte's "Digital Democracy" survey (formerly called the State of the Media Democracy survey) compares and contrasts generational preferences of over 2,000 consumers, ages 14 and older in the US, revealing significant technology, media, and telecommunications consumption trends including attitudes and behavior to advertising and social networks, mobile implications, media consumption preferences across platforms and devices, and the Internet.​

The Internet of Things (IoT): Exploring revenue generating use cases
Discover the key takeaways from a recent convening of IoT thought leaders designed to explore how organizations can make the leap to revenue generation through IoT technologies.

TMT Predictions 2015
Our predictions reveal the perspectives gained from hundreds of conversations with industry leaders, and tens of thousands of consumer interviews across the globe. Our TMT Predictions 2015 are designed to identify critical inflection points that we believe should inform industry strategic thinking, and to explain how we think these will manifest over the next 12-18 months for companies in Technology, Media, Telecommunications (TMT), and other industries.

The Internet of Things Ecosystem: Unlocking the business value of connected devices
Throughout this paper, we offer strategies—to both enterprise adopters and IoT providers—to unlock the business value of connected devices. For providers, we offer six actionable strategies to create solutions that improve enterprise adopters' business performance, not just in the short term but sustained over time. For enterprise executives, we offer a framework to think about where business value resides and where opportunities might exist for IoT solutions. Learn how IoT solutions can improve enterprise adopters' fundamental business values, not just savings and risk management, but revenue growth and innovation.

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Deloitte Digital

Part Business. Part Creative. Part Technology. One hundred percent digital. Learn more about Deloitte Digital.

Kevin Westcott

US Consulting Leader | Media & Entertainment

Dan Littmann

US Consulting Leader | Telecommunications