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Technology Services: In the news

Explore recent media coverage from a variety of publications featuring specialists from Deloitte Consulting LLP’s U.S. Technology practice.


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US Technology Services leadership team

​The US Technology practice leadership team focuses on understanding the complex needs of your business, and brings their knowledge, insight and experience to offer potential solutions to your most complex business issues. They represent an entire practice of innovators, who are dedicated to helping you transform your business through technology.

Craig Hodgetts, US National Managing Director, Technology

Craig, a principal in Deloitte Consulting LLP, wants to transform the way technology can enable business strategy and performance. In his current role, Craig oversees advisory, implementation, and sustainment services, and the 16,000+ consulting technology professionals in the US and India. Craig has led many large-scale SAP implementations across the Americas, Asia- Pacific, and Europe, and has also played a Quality Assurance role on many of Deloitte’s most complex SAP projects. 

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Bill Allison, Global Technology Consulting Leader

Bill has more than 25 years of experience in the analysis, design, and implementation of information systems, systems strategy, and business process improvement and has worked with some of the largest, most complex technology clients in the world. Currently, as a DTTL Global leader, Bill provides strategic vision to the Deloitte network on the delivery of full life cycle technology services. Bill helps advance global consistency across Deloitte member firms in resources, approach and execution.

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​Bill Briggs, US Chief Technology Officer

Bill is a strategist with deep implementation experience – helping clients anticipate the impact that new and emerging technologies may have on their business in the future, and getting there from the realities of today. As CTO, Bill is responsible for helping to define the vision for Deloitte Consulting LLP’s technology services, identifying and communicating technology trends affecting clients’ businesses, and shaping the strategy for Deloitte Consulting LLP’s emerging services and offerings.

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Catherine Bannister, Chief Talent Officer, Technology

Catherine is a director in Deloitte Consulting LLP with 20 years of experience delivering technology solutions to public sector clients. She is the Chief Talent Officer for the Technology service area, with leadership responsibilities for 18,000 consultants in the US, India and Mexico. Catherine demonstrates her passion for the professional growth of talent through her leadership and delivery of innovative learning programs and her commitment to developing the world’s best leaders.

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Bonnie Barnes, Chief Operations Officer, Technology

Bonnie is a principal with Deloitte Consulting LLP and has 25 years of large technology advisory, development, and implementation experience with both custom and package applications. She focuses on complex systems integration projects in the ERP, customer relationship management, and data warehousing arenas. She has also played numerous leadership roles, including overseeing the Western Technology Practice and Deloitte’s global technology development and delivery centers in India and the US.

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​John Ciaramella, Global Application Management Services Leader

John is a principal with Deloitte Consulting LLP and the Global Application Management Services (AMS) leader. In this role, he helps clients achieve value opportunities with AMS. His deep insights and experience help him develop services for clients that can bring change that produces results. Prior to joining Deloitte in 2007, John held leadership positions in various leading management consultancy firms where he focused on delivering large, complex ERP projects to the public sector. 

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Paul Fitzgerald, Principal, Federal Technology

Paul Fitzgerald is a senior partner in the Technology Service Area where he has specialized in providing strategic services to CIO’s of large corporations and government agencies for more than 25 years. His focus areas have included the adoption of emerging technologies, the management and reorganization of complex IT organizations, the implementation of IT Management Best Practices, and the impact and synergies to be achieved from large complex corporate mergers.

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​Tom Galizia, US Technology Strategy and Architecture Leader

Tom focuses on new, innovative, and enabling technologies to help clients navigate changing market dynamics, deliver transformational business strategies, and drive efficient IT operations. Tom has 21 years of experience across many industries, with a primary focus on technology. Specific areas include cloud advisory, Internet of Everything applications, smart cities, industry vertical solutions, emerging markets, project portfolio management, and M&A diligence/integration.

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Haissam Issa, US Systems Integration Leader

Haissam is a principal with Deloitte Consulting LLP. He specializes in delivering custom and integrated cross-platform technology-enabled solutions. For the last decade, he has helped clients in the health insurance industry with systems consolidation, Affordable Healthcare Act compliance, and mandates and implementing new technologies and service delivery models. His delivery experience spans business design, systems integration, architecture, end-to-end implementation, and outsourcing.

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​Andy Main, US Deloitte Digital Leader

Andy is a principal with Deloitte Consulting LLP, and US leader for Deloitte Digital. In this role, he helps clients gain business value by using digital to improve their engagement with customers, employees, partners, communities, and suppliers at every touch point along the journey. He brings more than 25 years of consulting industry experience, which enables him to bring new ideas to market quickly and pragmatically apply these ideas to help clients modernize their businesses.

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Rich Penkoski, Client Excellence Leader, US Technology Practice

Rich is a principal with Deloitte Consulting LLP. He has more than 20 years of experience helping organizations achieve their business goals through the use of information assets and analytics. He’s led major IT-enabled transformation programs for global clients in numerous industries, including financial services, healthcare, retail, and telecommunications. Rich is the co-author of Deloitte’s CFO Framework and helped develop many of the tools and methods used in support of those services.

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Candice Philbrick, US Oracle Leader

Candice is a principal with Deloitte Consulting LLP, and currently serves on its Board as the Secretary. She has more than 25 years of experience in technology-enabled transformation, merger integration, and business strategy. She is known for her ability to help clients improve business process efficiencies, and align supporting Oracle technology. She specializes in serving clients in the Technology, Media & Telecom industry, with a focus on transforming business processes through technology.

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Doug Shoupp, Chief Strategy Officer, US Technology Practice

Doug is a principal with Deloitte Consulting LLP. He has more than 20 years of experience helping clients apply technology to solve their most complex and critical business challenges. His pragmatic approach to solution development enables him to help clients achieve their business goals and enable future growth. He specializes in enterprise and application architecture, large-scale testing, performance management, order management, transaction processing, and services architecture.

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Mark Shilling, US Information Management Leader

Mark is a principal with Deloitte Consulting LLP where he leads an organization of dedicated professionals who help clients address business challenges by unlocking the value buried deep in their data. He has spent his career designing and delivering strategy, operations, and technology solutions. His focus is to help organizations cut costs, improve controls, more effectively manage the business, and foster future growth–grounded in leveraging information management and ERP solutions.

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Erica Volini, US HR Transformation Leader

As the US HR Transformation practice leader, Erica works with organizations to determine how best to deliver HR services which enable global growth and drive enhanced profitability. Erica has led global HRT projects involving Workday, SAP, SuccessFactors, PeopleSoft and Oracle. Erica also serves on Deloitte’s board advisory council and is the leader for the Service Delivery Transformation practice which focuses on transformation across HR, finance, IT, and procurement.

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Jan Waals, Global SAP Alliance Leader

In his over 21 years of consulting, Jan has helped companies headquartered in the US, Europe, and Asia with global implementations through Deloitte’s network of member firms. Jan is accountable for achieving operational and financial performance plans, developing differentiated talent, implementing quality and risk initiatives, and leading SAP market strategies. He also serves as an official Quality Advisor for several of the organization’s largest projects. 

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Mark White, Global Chief Technology Officer

Mark has served clients in Federal, Financial Services, Real Estate, High Tech, Telecom, Transportation, and other industries. He focuses on delivering critical business solutions in areas including architecture, IT service management, IT service architecture, operations engineering, data center design and consolidation, and business intelligence. He is a frequent speaker at global conferences and is regularly quoted in the media discussing the impact of technology on business and government.

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