Customer Operations Leader
Andy is a director with Deloitte Consulting LLP and leader of its Customer Operations practice. With 18 years of consulting experience, Andy focuses on improving customer experience and reducing costs by helping clients transform their customer interaction capabilities and operations within customer service and sales functions. He holds a BA in Management from Ball State University and a MS in Communication and Information Sciences from Ball State University.
Life at Deloitte
People make Deloitte one of the best places to work. What’s great about the people? That’s an easy answer. They are exceptional. Each person is unique and valued for that, among the best and brightest in the business, and takes pride in his or her achievements and the success of others.