2014 Property and casualty insurance industry outlook
A growing number of insurers are facing significant organizational disruption. Many have made large-scale investments in technology. Their chief challenge now is to effectively leverage the new systems and maintain their momentum with additional innovations in personnel, products and culture.
Actuaries & Consultants
Our experienced team of actuarial and health specialists are experts at designing, implementing and reviewing health care programs.
Deloitte’s experienced team of actuarial and health experts specialise in designing, implementing and reviewing healthcare programs for our clients. Drawing on global resources and employing up-to-date strategies, we provide:
- Advice on premium rate reviews for health insurers
- Actuarial valuations for health insurers
- Actuarial support for insurers, regulators and others in the health insurance industry
- Evaluation of financial impacts of changes to clinical practices
- Operational performance evaluations
- Preparation and support for healthcare contract negotiations
- Analysis of alternative reimbursement methods
- Strategy formulation advice
- Advice on enhancing management information systems
- Health insurance operations and financial management
- Risk equalisation advice for insurers and hospitals
- Financial modelling for healthcare providers and hospitals.
Deloitte has played an instrumental role in developing major private healthcare initiatives and government reforms, including Australia’s Lifetime Health Cover Scheme.
Our heath services
Australians spend over nine per cent of GDP on health each year. Financial design for health care organisations is a complex issue with many different aspects to consider, each of which needs to be controlled. Implementation of most reform involves financial risk and while in many cases change is warranted it needs to be properly developed and administered effectively.
Putting evidence into practice
Our team uses advanced methodologies, industry knowledge and an evidence based approach to evaluate, design and implement sustainable processes that improve operations and patient outcomes within realistic cost frameworks. Our experience includes:
- Design of lifetime health cover – we advised the DHA on the introduction of lifetime health cover
- M&A and valuation – we advised parties in most health insurance transactions occurring since 2003
- Capital requirements – we review capital adequacy requirements capital management – we assist health funds in the development of their capital targeting, management and monitoring processes
- Hospital procedure costing – we assisted a hospital to better understand the true cost of undertaking certain procedures, involving not only assessing marginal costs but appropriate allocation of overheads and capital charges.
- Evaluate strategic benefits – we assisted a health fund to identify and evaluate the strategic benefits arising from their ownership of a private hospital, and whether these would in future justify holding the asset as a “strategic” investment instead of simply one of the assets in the fund’s investment portfolio.
- Hospital growth strategy – we advised a private hospital on their growth plans, marketing strategy and likely financial outcomes
- Hospital recovery – we assisted a group of hospitals to turn from a loss making position to a profit position. This included the analysis of cost and revenue drivers and the implementation of a range of quick wins and short-term recovery strategies.
- Evaluation of public health programs
- Brand and product valuation – we used industry profiling, analysis of referral patterns, and an actuarial model to assist in the valuation of our clients products.
Private health insurance is taken up by nearly 50% of Australians. It is important for any insurer that their finances and products provide both security and value.
Deloitte Actuaries & Consultants and health care specialists are experienced at providing effective financial outcomes through a combination of sound logic and innovative thinking. Our experience includes:
- Product design and pricing – we advise insurers on design and pricing of health insurance products
- Capital management – whether proprietary or mutual, an insurer's capital stock is precious and must be managed effectively. Our combined ‘Commercial/ Technical’ capital management approach allows insurers to resolve some fundamental tensions
- Risk equalisation – we advised the DHA on both the 1999 and the 2002/3 rounds of reinsurance reviews
- Appointed actuaries – we have supplied appointed actuary services to both Australian and overseas insurers
- Redesign of insurance – Deloitte Actuaries & Consultants has the proven experience in redesigning health insurance models
- Hospital contracts – a crucial part of health insurers’ cost structure is hospital contracting. We can provide an unbiased ‘outside view’ of the financing implications, flow on to pricing, incentive effects and other outcomes of hospital contracting approach
- Merger/acquisition – we have advised on the purchase price and strategy for health insurers
- Market entry – we advised potential market entrants on opportunities and strategies.
A crucial part of health insurers’ cost structure is hospital contracting. Deloitte Actuaries & Consultants can provide an unbiased ‘outside view’ of the financing implications, flow on to pricing, incentive effects and other outcomes of hospital contracting approach. Our experience includes:
- Procedure costing
- Financial modelling
- Funding models; review of funding policies & strategies
- Predictive modelling of facility and resource needs
- Analysis of the potential impact of alternative reimbursement methods
- Evaluation of the financial impact of changing clinical practice
- Mobility and other experience analysis.
Life at Deloitte
People make Deloitte one of the best places to work. What’s great about the people? That’s an easy answer. They are exceptional. Each person is unique and valued for that, among the best and brightest in the business, and takes pride in his or her achievements and the success of others.