Driving the Future of Digital

Services

Deloitte Digital

We’re passionate about digital. We’re driven by disruption. And we’re changing the face of business as usual. At Deloitte Digital we combine cutting-edge creative with trusted business and technology experience to define and deliver digital experiences for our clients.

Digital Strategy & Innovation

Whether B2B, B2C, or B2E, we start and finish with your business goals. Our dedicated digital practitioners work with you to bring digital strategy to life, helping you meet the realities of today and tomorrow. This is not a technology exercise—it is a business imperative. We focus our onto a client-oriented approach where all the solutions, whilst part of a proven methodology, are customized to better apply the specific needs. The later is customized as per the local client needs in order to better approach strategy and sales digitalization as per the local market.

Following a broad selection of our services in Digital Strategy & Innovation:


1. Digital transformation roadmap
2. Omni-channel commerce strategy
3. Sales Digitalization
4. Service Delivery design
5. Innovation and new product development
6. Digital brand strategy

 

Digital Agency

Digital marketing is evolving into a complex landscape; our team enhances the experience for clients and offers a simple and consistent omni-channel journey. We can help you use social, online or mobile to engage users, cultivate interactions, and meet strategic objectives. We extend the traditional agency services to consultancy based activities where results are based onto your business objectives. This will aid your company to perfectly utilize cost effective solutions to facilitate business objectives.

Following a broad selection of our services as per the Digital Agency services:


1. Customer research & analysis
2. Strategic planning
3. Marketing operations support
4. Communication strategy
5. Media optimization
6. Content marketing strategy
7. Social media strategy and activation
8. On-line strategy and digital campaign strategy
9. E-mail automations and email marketing solutions
 

Creative & Design

Design is a leading feature in our practice, integrating both the left and right brain across visual, service, interaction, content and motion. We work together with our clients to design beautiful experiences for any audience. We appeal into our minimalistic approach by focusing on a need and functional basis for elements while maintaining a modern user experience across all channels and digital mediums.

Following a broad selection of our services in Creative & Design:


1. Concepts and prototypes
2. Web & mobile design and build
3. UX/UI design (mobile/online)
4. Wireframe Creation
 

Mobile and Web

It’s not all bright and shiny apps and beautiful portals — though we do geek out over inventive interfaces and exquisite UX. From extending the reach of legacy apps to cashing in on mCommerce, we aim to deliver digital solutions that will reach your users and please your decision makers. These solutions are focused into the todays proven user experiences and needs for the local market together with its capabilities.

We focus on:


1. Responsive web
2. Mobile applications
3. Enterprise portals
 

E-Commerce

Browsing and purchasing have traditionally been separate adventures, now they’re merged as one. We can help clients to engage users and boost their bottom line by combining modern e-commerce technology with a solid retail business strategy and the know-how to achieve an engaging local customer experience.

1. eCommerce strategy
2. eCommerce portals
3. Platform selection
4. Digital merchandising and trade analytics
 

Digital Analytics

There’s an enormous amount of data up for grabs, from word-of-mouth tracking, to social influence, to mobile behavior, to purchase-to-order, etc. But how can you make this meaningful and actionable? Deloitte Digital’s Insights help you with the collection and understanding of the relevant data and convert it into a better customer experience.

1. Social analytics
2. Online analytics
3. Media measurement and advertising
4. Behavior analytics
 

Contact

Jonian Gjermani

Jonian Gjermani

Senior Consultant

Jonian is a Senior Consultant in our Consulting practice in Deloitte Albania and Kosova focusing on deploying Deloitte Digital Products. Engaging in digital strategy development and deployment, he has... More