Consumer Protection and Product Safety

Legal Services

The Legal team at Deloitte Albania and Kosovo was created with one goal in mind: to serve with competence and expertise the local and multinational companies, non-profit organizations, government bodies, and individuals in order to address their specific needs for comprehensive and targeted legal advice and counseling. We are a team of highly trained legal experts, with a broad range of experience in legal issues affecting the local markets in Albania and Kosovo.

Consumer Protection and Product Safety

Consumer protection and product safety encompasses the efforts made by the government, businesses, and individuals to create, protect, and enforce the rights of consumers who buy products or services. In the recent decades, interest in consumer rights legislation has flourished in tandem with society's technological and economical advances as well as Albania’s and Kosovo’s increased effort in adapting regulatory frameworks following EU and other developed economies’ models.

Our specialized legal professionals offer pragmatic legal advice to clients on substantially all matters (alimentary and/or non-alimentary) covering consumer protection and product safety, including but not limited to compliance with relevant legislation, trading and advertisement practices, including misleading and aggressive practices, warranties, product assurances, and product malfunctions including recall procedures, food quality and safety.

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