Global Powers of Retailing 2016
Navigating the new digital divide
The 19th annual edition of Global Powers of Retailing identifies the 250 largest retailers around the world and analyzes their performance based on various factors. It also provides an economic outlook and an overview of key industry trends.
A Restoration in Hotel Loyalty
Developing a blueprint for reinventing loyalty programs
Is it possible to increase the effectiveness of loyalty programs?.
The food value chain
A challenge for the next century
This report addresses stakeholders across the food value chain: producers, processors, retailers and distributors, consumers, and governments/NGOs/regulators.
Navigating the new digital divide: Global edition
A global summary of findings from nine countries on digital influence in retail
The Global version of Navigating the New Digital Divide explores the digital preferences of consumers, especially how the use of digital devices impacts in-store shopping behavior. It is based on a survey of thousands of consumers in nine different worldwide markets.