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Strategy & Operations

Navigating a changing world

Executable strategy requires fusing insightful thinking with disciplined execution to achieve breakthrough performance.

In our region, senior executives are challenged to align the small scale of their organizations with emerging global demands, and to improve customer service and cost effectiveness. Such challenges require more than identifying new possibilities and making tough choices. They also require bridging the gap between vision and execution.

The Strategy & Operations professionals of Deloitte bring inside local market knowledge, deep industry experience, rigorous analytical capabilities and a pragmatic mindset to your complex business challenges.

We support you to achieve breakthrough performance with a variety of services including, but not limited to:

Business strategy
•Mission-vision-values
•Business plan & business case
•Scenario planning
•Feasibility study
•Financing proposal (Logical Framework)

Operational excellence
•Operational strategy & operating model
•Process (re)design & optimization
•Quality management
•Lean Six Sigma, ISO
•Cost reduction

Organizational assessment
•Quick scan (Business Maturity Model)
•Benchmarking
•Operational audit

Market research
•Customer satisfaction survey
•Competitor analysis
•Mystery shopping

Transformation management
•Project & transformation planning
•Project & program management
•Project evaluation & quality assurance

Business coaching
•Business support program
•Individual and group counseling

We will tailor our services to the specific needs of your organization.

By teaming with other member firms in the Caribbean and around the globe, Deloitte professionals are able to deliver integrated and innovative industry based solutions to help you meet your business objectives in the Dutch Caribbean and worldwide.

Our Consulting services include:

•Strategy & Operations
•Human Capital Consultancy & Training
•Enterprise Risk Services
•Information Technology

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