Posted: 09 Apr. 2020 5 min. read

Virtual Learning Design & Experiences

Top 10 Tips: How to transform your current face-to-face training delivery into a high-impact virtual classroom. Our experts weigh in on what “best practice” looks like…

The COVID-19 outbreak is not only changing the way we work, it’s also shaping the way we experience learning. How do you engage with your learners when the concept of “workspace” is evolving so rapidly?

The learning industry is no stranger to disruption; over the years, traditional ways of learning have evolved from “classroom” training to PC-based modules to innovative digital & blended learning experiences. The rise of Learning Experience Platforms, for example, is a telling sign that the modern learner is merging their ways of learning with individual behaviors, habits and preferences. More than ever before, workers are rapidly changing the way they engage with learning in the workplace. The biggest evolution we’re seeing is the growth of the virtual classroom – the more we are being asked to isolate, the more we need to congregate. It’s basic human nature.

When it comes to training, virtual facilitation is not really all that “new” – learning designers and practitioners have long since explored remote training opportunities. By leveraging the best of breed technology and fit-for-virtual learning design, it is possible to successfully deliver high-impact human learning experiences. You don’t need to be in the same room as your learners to keep them engaged, help them develop new skills and remain productive.

The key to delivering a truly engaging impactful learning experience is to ensure you design for the virtual environment in the ultimate (and optimal) way. Luckily, organisations today have access to host of technology tools that can support digital instructor-led learning. Everything from video web-conferencing to interactive white-boarding to anonymous voting can be facilitated online.

While remote learning is partly about leveraging the right facilitation tools, the gamechanger is to ensure that the design and delivery of your virtual experiences is tailored to suit a remote world.

Read about the Deloitte’s Global Leading Practices for Remote Learning.

Our Top Tips for Leading Successful Virtual Learning Experiences

DESIGN

1
Break down your face-to-face content to keep your learners engaged. Keep your virtual learning session short (nothing longer than 90 mins)

2
Increase visual interest and apply interactive elements to your virtual learning design.

3
Create opportunities for learners to engage by leveraging the technology at your disposal.

4
Rework your learning design principles. What works face-to-face may not translate in a virtual learning experience.

5
Encourage a self-directed learner mindset. Establish clear goals around accountability for learner ownership.

DELIVER

Involve your learners by humanising the virtual learning experience:
1
Understand your tech – Safeguard against poor delivery by understanding how to best use your technology.

2
Set the ground rules – Inform learners how and when to pose questions by unmuting and speaking up or type into the conversation bar. Have everyone on camera if you can!

3
Build a community – Create a virtual environment of trust. You can nominate learners by name and ask them to share insights, answers and experiences to your questions and content.

4
Give pause and time to reflect – Give your learners time to digest information, reflect and provide their insight and ask questions.

5
Call to action – Provide your learners with practical takeaways to apply their learning in their flow of work. We want learners to embed and continually learn.


Our team are the experts in delivering high-impact virtual training across global audiences, and can partner with you to amplify your learning outcomes. We can also advise on the best-of-breed learning technology tools used to facilitate remote training.

We will be releasing a series of videos to support you in your journey to creating awesome learning that is virtual and remote.

More about the author

Stacey Edmonds

Stacey Edmonds

Partner, Human Capital, Consulting

Stacey is a Senior Organisation Development Executive with over 20 years’ experience in a diverse range of industries and cultures. A professional with a passion to re-invent the workplace experience ensuring all people are included, engaged and motivated. She specialises in creating autonomous learning cultures, implementing personalised, adaptive and gamified learning environments and producing short sharp story driven learning content in all facilitated and digital formats. Stacey is highly recognised for her thought leadership in Digital Learning Stacey is a go to person for film and digital judging for the New York Film Festivals and the International Stevies Business Awards. Her articles include Gamification and Engagement, CIO Magazine, Transmedia Learning, The Gamification of Learning and Loving a Digital Learning Life, AITD Magazine

Tiffany D'Cunha

Tiffany D'Cunha

Learning Technology Lead, Consulting

Tiffany is a HR technology SME with years of experience designing and implementing cloud SaaS solutions. Tiffany has global experience in cloud-based learning platforms, and is a specialist in facilitation, business development, solution design, and HR technology & transformation experience. Her areas of specialty are learning & development, operating model design, technology and design thinking, which makes her a valued asset as the technology subject matter expert in the Future of Learning team. She completed her BSc. in Economics at the Wharton School, University of Pennsylvania. She is a champion of new age thinking in digital transformation.