Posted: 03 May 2018 15 min. read

Health, technology and the power of authenticity

From diversity across the health industry to the vital role of start-ups and innovation, we caught up with Magali De Castro, Clinical Director at HotDoc and one of our Outstanding 50 LGBTI Leaders of 2018. With a passion for working with people and collaborating across new initiatives, Magali shared insights on the changing face of the health industry, fuelled by technology.

In your career, what has been your experience around LGBTI inclusion?

HotDoc is a patient engagement platform and the organisation is extremely inclusive. We have a very horizontal management structure so you are meeting with the CEO and the Chief Technology Officer all the time. We don’t have the layers of a corporate landscape or ladder scenario that others sometimes have.

Being an openly gay woman in the workplace was one of the biggest things I could do to make an impact. Colleagues around me then became very vocal for example on items such as the whole Marriage Equality debate, even more vocal than I was! It was so beautiful to see all these people and allies, who may have otherwise been indifferent. But now, because they had this personal connection, they were passionate about it and had a good frame of reference.

Visibility: what does it mean to be on this year’s list?

When you get nominated for anything like this, it’s a bit of a shock because you kind of go: am I even worthy of this? Have I done enough? And then talking to people, you see that for others looking at the list they can be inspired and say to themselves: it’s not that big of a stretch – I could be in that position! You feel really honoured and it’s important to have some self-reflection. It’s good to stop and think about the simple act of being open in the workplace and the positive impact that can have.

What advice would you give your 10 year old self?

Heads up: there are going to be a lot of surprising twists and turns along the way. But don’t panic! Just be true to yourself. My biggest compass has been: what is the decision I would regret not making? The last thing you want on your death bed is to think what do I wish I had the courage to follow? And yes sometimes it is not the easiest choice to make. But then it means you don’t have any regrets.

What has been the greatest lesson that you have learned so far?

Checking in with yourself. Don’t worry too much about what other people are going to think or what other people feel is the right choice to make. Because you are not other people. At the end of the day it is yourself that you have to answer to. The older you get the more you realise that no one has it all figured out. You can only just do your best. Show up every day and follow your heart.

What’s your favourite song and why?

It’s a song called Live and Learn by The Cardigans. It’s quite upbeat in the melody but the lyrics are quite complex and they tell a story of being beaten up by life and getting up. It also has humorous tones and it reminds you that with all these trials and tribulations, if you have the right outlook it will be alright at the end of the day. It’s just part of life.

You’re hosting a dinner party! Who would your three guests be?

Jesus – because it would be the most fascinating experience, regardless of whether he lives up to the expectations or not. It would be interesting to be in the presence of someone who was so charismatic and started a movement – whether intentionally or unintentionally.

Another person would be Byron Katie – she has this thing called The Work, which is essentially a way to use logic to break down your thought process, to look at streams of emotions and to look at the thoughts that are creating the emotion rather than the event.

The third person would be Amy Poehler – someone who is funny and a big advocate of smart women. I have followed her for a long time.

How do you think we can all play a role in shaping the future of diversity and inclusion?

Just like with many other movements at the moment around inclusion, the biggest thing is obviously having that awareness – having those strong advocates – and realising that even though we have come a long way, there is still a long way to go. It’s an ongoing thing. And having initiatives and visibility and seeing people who have also been just as successful in their careers where it hasn’t hindered their path.

Magali is one of our Outstanding 50 LGBTI Leaders of 2018 – a list that recognises and celebrates the many LGBTI role models in business. For more on our inspirational LGBTI leaders visit our Outstanding 50 webpage, or read more interviews in the series.

More about the author

Neil Glaser

Neil Glaser

Head of Editorial, The Agency, Deloitte

Neil is Head of Editorial in The Agency (Deloitte’s Creative Studio) and is passionate about words and the power of storytelling. He loves working in the creative heartbeat of an organisation to bring ideas to life through dynamic, engaging and cutting-edge content. As a creative professional with global expertise in London, New York and Sydney, he connects and unleashes ideas across a diversity of formats. He adores writing, strategy and design.