Posted: 22 Nov. 2021 4 min. read

Australian Superannuation & Wealth Management: Big, bold and beautiful

Yesterday we spent the entire day dedicated to talking about Superannuation and Wealth Management – its challenges, the opportunities, and most of all why this is such an important sector to our Australian economy and society. After all, everyone is in this game for the same reason: to help Australians retire with the maximum possible savings for their future, so they can live their best lives and retire with financial dignity. And whilst that sounds straightforward, it isn’t. The wealth and retirement game is complex, and will continue to be.

During the last two years, the pandemic has significantly impacted my personal life and made me reassess what's important to me, my lifestyle and my financial goals. And I know I’m not alone. We heard at the Summit that the biggest financial decisions Australians will ever make is about their home; and the second biggest is about their Superannuation. So that begs the question: who is involved in helping Australians make those decisions? Are the right people involved? And how can the Superannuation and Wealth Management sector become more involved so everyone benefits?

AFR Super & Wealth Summit 2021

As one of the largest and best pension and funds management systems in the world, we have the responsibility to think deeply about the challenges and opportunities the sector faces. With this in mind, I’ve captured some Summit insights below:

  1. The size of the Super sector is significant: With about A$3.2 trillion under management – which will hit about A$5.2 trillion by 2030 – this will continue to increase as mandatory Super contributions increase over time. Given its size, the sector can support our economy in times of need – as we saw with the early release of Super, helping recapitalise entities on the ASX as well as the continued and significant investment in infrastructure.
  2. The sector can help shape the future, including our transition to decarbonisation: There is a significant appetite to invest in our collective future – and this means Super and investment funds can help shape the future by investing in renewable energies, and help drive the ESG agenda. Government can also play a key role in incentivising funds to help make this happen.
  3. The sector is changing rapidly: Industry funds are consolidating and the banks are divesting their wealth businesses, creating a new and emerging environment. Together with choice, we’re seeing large and small providers compete for the same members, making competition fierce and healthy.
  4. Australians are seeking confidence in their financial future: This is challenging at a time when we’re anticipating interest rate increases which could impact investment returns. Historically, looking at returns over the last decade, a typical balanced fund returned an average of 7.2% per annum, and a growth fund 9.0% per annum (according to Chant West). The question is, how will funds continue to generate decent returns in our changing macro environment?
  5. A greater focus on retirement products and solutions:  Australia as a nation is getting older, and there will be significantly more people moving from the accumulation to the retirement phase over the next 10 years, and the sector needs to develop better retirement products and solutions to meet the needs of retiring Australians.
  6. Innovation is key to the sectors future success: In the wake of the Hayne Royal Commission and COVID-19, we have witnessed regulatory and performance scrutiny, resulting in providers looking at new ways to become more resilient and responsive to changes whilst conducting business as usual. Technology is playing a key role in this necessary transformation but clearer and simpler regulations could also enable better innovation.
  7. Better personalisation, digitisation and advice are essential: This is what investors, members and consumers want, and the providers who get this right will find it easier to differentiate and compete. To win in digi-enabled personalisation and good advice, providers need to conduct regular research to understand what is most appealing, and most important, to their target members. For example, brands like Spaceship and Superhero have found ways to cut through to younger Australians, building loyalty through tailored, engaging experiences designed specifically for them.
  8. Advice for all:  Unless we are able to open up advice to more Australians we will not realise the promise the sector could deliver. This will need innovation, changing business models including self-service advice and regulatory change to truly achieve the potential to help all Australians.
  9. Trust and transparency will continue to dominate: And the best way to earn the former and achieve the latter is by having a clear value proposition, reliable performance, low fees, strong advice quality and using scale effectively to benefit consumers.
  10. We need policy certainty for a bright future: We can expect to see continued improvement in the next five to 10 years. We will continue to see more competitors enter, and that’s a really positive thing for members, and for the economy. We can expect to see M&As, tech-driven transformation, and increasing exposure to overseas investments as funds continue to offer diverse member portfolios. But for all of these changes to achieve the best outcomes, we need clear government policy over the medium and long term.

As we move forward, our sector must focus on complexities driven by technology, innovation, sustainability, and the future of work. This is a really exciting time to work in Super and wealth as organisations continue to transform for the better. Let’s do what we can to help give Australians the financial dignity they deserve, while leading the way in building trust and investing in areas for the next generation.

Get in touch

Neil Brown

Neil Brown

National Investment & Wealth Management Leader

Neil Brown leads our Investment Management Sector. He has over 20 years’ experience of providing Audit & Assurance services to all facets of the wealth management sector, including fund managers, superannuation funds, advisors, trustees and custodians. He has extensive experience of risk and regulatory reviews, compliance plan regimes, AFSL requirements and various APRA regulations.