Posted: 01 Oct. 2022 05 min. read

Meet our people - Christine & Mikael

Careers in Audit & Assurance

Our Deloitte Managed Solutions (DMS) practice has extensive experience in designing, implementing, and managing high-quality, cost-efficient remediation programs and complaint handling operations of all sizes.

Firstly, Christine, what do you love about working in Deloitte Managed Solutions (DMS)?
DMS has a vibrant and energetic team culture and I love the team for that. The variety of engagement work and other initiatives in this business unit also means that there are plenty of opportunities to discover your strengths and passions.


Mikael, you're in the Conduct space, what key skills do you utilise in your role?
My ability to quickly adapt to change is probably the most important skill. Working in Conduct means the landscape and therefore the scope of our deliverables are continually evolving – as such, we need to have the people and processes that can quickly pivot to meet these new demands.

In terms of skills that I have developed that I never thought I would use, it has to be my brushed-up expertise in the good old PowerPoint!

And, what does a typical day look like for you? 
Most of my roles within DMS involve leading the end-to-end delivery of conduct remediation programs. A typical day can involve activities such as keeping senior client stakeholders updated on program status, collaborating with other service lines to bring the best of Deloitte to our clients, and removing barriers (of all shapes and sizes) that enable the team to deliver for our clients.

DMS has a vibrant and energetic team culture and I love the team for that.

The variety of engagement work and other initiatives in this business unit also means that there are plenty of opportunities to discover your strengths and passions.

Christine

What enables you to bring your ‘best self’ to work every day?

Mikael: Staying active is one of the main ways I look after my wellbeing – I’ve learned that if I look after myself, I am better placed to look after my team and clients – whether this is playing for my local football (soccer) team – go Coogee United! – or kayaking with my wife, Sofia. We’re now the proud owners of our own kayaks.

Christine: I bring my best self to work when I care for my wellbeing. This means getting enough sleep, practicing gratitude, listening to my body and knowing when to take a break, and eating nutritious (and delicious) food.

One step backward is sometimes necessary to take two steps forward!


Deloitte Experience (DX) empowers our people to make choices about where they work based on their client, team and individual needs and how they connect with their clients and each other.

Our market-leading flexible work policy now includes 12 flexible working options, including wellbeing days, cultural leave, and allowing our people to shape their working day outside of the traditional 9-to-5!



How do you utilise Deloitte’s flexible ways of working in your day-to-day? 
Mikael:
I’m currently studying towards my ‘Specialist’ Financial Crime qualification, and Deloitte’s StudyFlex allows me to take time to focus on my study when I have an assignment due and need more reading time ahead of an exam.

Christine: I use our PlaceFlex offering to work a combination from home and the office. I've found that I am a lot more intentional about how I spend my time at each location. Office days are spent collaborating and connecting with the team, whilst days at home are spent doing independent work. Working flexibly has been a gamechanger for managing my work/life balance and boosting overall efficiency.

 

Interested in an Audit & Assurance career?

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