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The role of the real estate service provider of the future must evolve to embrace digitization and stay ahead of the competition.
The tax and legal professional will continue to be deluged with a significant pace of change and associated risk as we continue into the digital future. It is hard to be confident of what precisely that future holds but we believe you can discern today the defining digital trends, anticipate the impact that they will have and set plans accordingly.
Developed in response to a rapidly evolving contact centre landscape, the survey is designed to generate insight into trends that will impact contact centres over the next two years across strategy, engagement channels, operations, technology, and customer expectations.
Additional featured reports
China’s economic growth model is becoming more focused on consumption. This will present an opportunity for international producers as innovation and technological advances reshape the retail value chain.
In 2018 it's behaviour unlimited – because when it comes to the smartphone, too much is still never enough.
The future prognosis of the CMO is uncertain, changing and challenging
Deloitte Access Economics has prepared a report for the Sleep Health Foundation that estimates the cost effectiveness of continuous positive airway pressure for obstructive sleep apnoea.
The future of Western Australia: ready to collaborate?
A sense of optimism remains as Australian retailers approach the all-important Christmas trading period.
Now in its 18th year in Australia, the Deloitte Technology Fast 50 program ranks fast growing technology companies, public or private, based on percentage revenue growth over the last three years (2016-2018).
Organisations are shifting to forecasting processes that involve people working symbiotically with data-fueled, predictive algorithms. It’s all made possible by new technologies - advanced analytics platforms, in-memory computing, and artificial intelligence (AI) tools, including machine learning.
All organisations have the chance to capitalise on opportunities in the exponential era. But transformation, supported by emerging technologies, and with ethical issues top of mind, is crucial.
Queensland is faced with a $250 million opportunity – we just need to tap into a talent pool that is right under our nose.
Deloitte principal and Defence & National Security leader Nathan Houser sees a focus on three areas in 2018: readiness and the integration of new technologies, space resilience and national security, and technologies to improve operational efficiency. While specific nuances may differ by agency and mission, each of these objectives is central to meeting challenges to our security.