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Conduct: Are you in?
It’s everyone’s responsibility
When it comes to conduct, all organisations are now under the spotlight – judged by the 1% of what goes wrong, rather than the 99% of what goes right. Expectations have fundamentally shifted. This means we need to invest in ways to uncover the 1% before it becomes an issue. We can do this by listening carefully and proactively responding.
Conduct is comprehensive. It is when an organisation’s behaviours and practices deliver fair and suitable outcomes for customers, employees, suppliers and markets.
In an environment of increased scrutiny and shifting expectations, businesses need to look at their entire trust ecosystem. This way they will understand and protect the pillars of brand and reputation, and realise the opportunities good conduct can unlock.
Equip to look forward with our Conduct Advantage Map
Using the two levers of time and severity to describe conduct, we have been able to measure which sectors are most likely to be impacted, by how much, and by when, across four quadrants.
Complete the survey in the report; Are you in? Conduct – it’s everyone’s responsibility to gauge where your sector sits on our Conduct Advantage Map. The report will help you better understand some further steps to be proactive in protecting your business ecosystem.
Are you in? Conduct – it’s everyone’s responsibility
Find out where your sector sits