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COVID-19 response and recovery centre
Take control of the crisis
A rapid approach to coordinate action and move to recovery
As the uncertainty surrounding COVID-19 spreads across Australia and the globe, organisations are readying themselves for action. A swift, effective response will not only help mitigate today’s risks, but lay the foundation for a stronger recovery. Our COVID-19 response and recovery centre will help you operate at pace and get in front of the crisis. Mobilise in days and pull from the Deloitte suite of tools and platforms depending on your needs. Drawn from expertise across the globe, it is a best-practice approach to stabilise your organisation, protect your people, communicate with customers and manage business continuity.
A framework for control
Your organisation needs a response that is agile, structured, powered by the right tools and can be deployed rapidly. Find out why Deloitte’s COVID-19 response and recovery centre provides the right framework for control.
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<p><strong>Agile and adaptable</strong></p><p><br></p><p>Modelled on best-practice, including crisis management and COVID-19 response centres from around the globe, our approach is a proven solution that can be adapted to individual needs.</p><p><br></p><p>Whether you need a complete response centre or support in managing a single vulnerability, we can tailor solutions to your needs. Our control coordination function can be dropped into your business in days and expand to meet evolving requirements.</p><p><br></p><p><strong>A structured response</strong></p><p><br></p><p>Maintain a disciplined structure in a turbulent environment. We can help you establish a cross-functional team, structure and processes to coordinate your response. Our tools provide the capabilities for triage, decision support and direction coordination, so you can move to a proactive and strategic response.</p><p><br></p><p><strong>Intelligent decision making</strong></p><p><br></p><p>Knowledge is power. A variety of data flows and automated analysis platforms ensure you have the insights you need to make critical decisions.</p><p>Deloitte can provide tailored accelerators, tools and assets - including modelling workforce impacts - to address the requirements of your business, supported by the deep expertise of our professionals.</p><p><br></p><p><strong>Rapid deployment</strong></p><p><br></p><p>The COVID-19 response and recovery centre can be deployed in days, providing the right capability to support your people, customers and long-term business viability. It can be applied to any model, organisational need or size of response.</p>
From reaction to recovery
Your response centre will need a different focus as you move through the crisis. Find out how to tackle the impact of COVID-19 in five key actions from response through to recovery.
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<p><strong>From reaction to recovery</strong></p><p><br></p><p>Tackle the impact of COVID-19 in five key actions that cover the lifecycle of a crisis:</p><p><br></p><p><strong>Establish </strong>priorities for the business. This will help track decision making and ensure alignment.</p><p><br></p><p><strong>Define </strong>key areas of activity. Prioritise immediate demands and define focus areas across business needs.</p><p><br></p><p><strong>Develop </strong>workstream plans within each activity. Define the objectives, leaders, roles and resources in each. Provide transparency and identify dependencies across activities.</p><p><br></p><p><strong>Activate </strong>the response centre by establishing the core services and supporting tools needed to manage and align activities.</p><p><br></p><p><strong>Operate </strong>the response centre. Drive action by providing transparency across activities, aligning workstreams and managing issues, decisions and risks. Over time, this will transition to planning for recovery.</p>
How we mobilise
In a crisis – speed matters. Our response centre can be mobilised within days to create clarity and alignment and drive decision-making.
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<p><strong>Less than 1 week</strong></p><p><br></p><p>Rapidly establish centralised response centre. Identify key priorities while commencing triage and decision support. </p><p><br></p><p><strong>In 2 weeks</strong></p><p><br></p><p>Centre is fully activated, with an end-to-end response plan in operation. Core services and activity plans are operating; triage and decision support are in full cadence. </p><p><br></p><p><strong>In 4 weeks + </strong></p><p><br></p><p>Continue response centre operations, driving action and aligned decision making. Commence forward recovery planning.</p>
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