See what it takes
Insights from Global Best Managed Companies
Unique to Deloitte, the Global Best Managed Companies program showcases the incredible achievements of private companies as they continue to go from strength to strength. Today, the Global Best Managed community includes over 1,100 exceptional private companies from 37 countries.
A look at insights from the 25- year history of our Best Managed Companies program in Canada reveals the tenacity, determination and client focused approach embedded across successful organisations.
What you need to know
About the program
What is a Best Managed Company?
Australia’s Best Managed Companies celebrates exceptional private businesses and supports their ambitions in shaping tomorrow.
Based on Deloitte global insights generated from over 25 years of working with private companies from around the world, we have uncovered best practices from these leaders. Our rigorous process measures businesses against these benchmarks, evaluating the calibre of their management, abilities and practices.
Shortlisted businesses not only receive opportunities to promote their success to customers, shareholders and employees, but gain a 360 degree view of their business. Through the application process and in partnership with your Coach, you’ll deep dive into the pillars of business best practice to discover where your strengths and opportunities lie. In addition to your dedicated Coach, you’ll also have access to our exclusive alumni community. Our Best Managed Companies program does more than recognise success – it sets a foundation for even more of it.
Meet our Judges
Commonwealth Bank Australia
Mark’s career in banking and finance spans more than 25 years, during which time he has worked for European and US multinationals and currently for Australia’s largest bank, Commonwealth Bank.
Since joining Commonwealth Bank in 2009 as GM of Asset Finance for the Institutional and Business Bank, Mark has held senior roles in asset finance, property finance, debt syndication, cash flow lending and general banking.
In Mark’s current role as Executive GM of Commercial Banking, his national team provides full banking services for clients with revenue between $5m and $150m.
Mark has a Bachelor or Business (Accounting) from Charles Sturt University, also a Masters of Management from Macquarie Graduate School of Management and is GE Six Sigma Green Belt Certified.
Sean leads a team of pre-sales engineers who work with some of the best system integrators and cloud consultancies across Australia and New Zealand. From innovative Data & AI solutions through to data-centre transformation and workplace collaboration solutions, the Partner Engineering team works with our valued partner network to help our customers adopt Google Cloud technologies and transform their businesses.
Prior to joining Google Cloud in 2017, Sean worked in a variety of technology consulting and pre-sales roles leading the development and implementation of bespoke solutions and business application platforms for customers across many industries.
Employee Matters Group
Natasha is the CEO of the Employee Matters Group, which she started almost ten years ago. Employee Matters is an Employee Relations company that helps small to medium businesses build Employee Assets rather than Liabilities. She has also built a SAAS platform – Employee Metrics.
Natasha is the Author of the book ‘From Hire to Fire & Everything in Between’ and is a sought after Speaker, as well as the host of the highly popular Employees Matter podcast.
She has worked in Employee Relations for over 25 years, working both nationally and internationally, including 12 years at Accenture. She has been nominated numerous times for the Telstra Businesswoman of the Year award and the Small Business of the Year award and she has personally hired, managed and exited over 15,000 employees.
Non-Exec Director, Former Partner, Deloitte
John is a NED and Global Adviser working with a range of ASX 100 organisations and growth technology platforms.
From mid-2017 to late 2020, John was the Global Chief Strategy Office of Deloitte based in New York; sitting on the Global Executive and responsible for strategy and innovation.
For the four years prior, John was the Chief Strategy Office for Deloitte in Asia and the Deputy Chair of Deloitte’s Global Board.
Meet the 2019 winners
ActronAir is passionate about designing and engineering the most comfortable and efficient air conditioners in the world. As Australia’s largest locally-owned air conditioning manufacturer, ActronAir has spent more than 35 years designing, manufacturing and supplying air-conditioners specifically built for Australia’s unique climate conditions.
The Alto Group was started in 1956 by George Altomonte as a petrol station and workshop in Chatswood. Today the business is a leading, family-owned organisation with interests across motor vehicle retail, property, rural and finance operations. Its focus is on providing excellent customer and employee experience, epitomised by its company philosophy, "everything we do is driven by you".
InfoTrack is the leading innovator in legal technology. It provides an integrated platform that enables clients to find, analyse, organise and communicate information efficiently and effectively. InfoTrack has been at the forefront of helping businesses through technology innovation for over 19 years and has a deep understanding of the legal conveyancing industry,
Intrepid Travel Group
As the world’s largest adventure travel company, Intrepid’s mission is to ‘change the way people see the world’ by delivering sustainable, experience-rich products. Not only is Intrepid committed to giving customers a travel experience they’ll love, but also using the power of travel to benefit the places and people they visit.
Since 1977, King Living has been at the forefront of Australian furniture design. With a reputation that’s built on steel, King Living creates contemporary, award-winning furniture that’s made to last. The company’s key to success has been its strategy of designing, manufacturing, retailing and servicing its own products, ensuring greater customer engagement and quality
From humble beginnings as a BP service station in 1960, the Motorama Group has grown to be one of Queensland’s largest family-owned automotive retailers, with multi-franchise dealerships across the south side of Brisbane. A values-driven company, Motorama has a focus on providing exceptional customer experience, epitomised in its vision statement, ‘Customers for life’.
Northern Territory Airports
Through innovation, strategic planning and long-term commitment, NT Airports now welcomes more than three million passengers a year to the NT, across its three airports in Darwin, Alice Springs and Tennant Creek. NT Airports is a major leader of economic growth and sustainability in the Territory, and is an integral part of the local communities in which it operates.
Established in 1982 with the launch of Reebok, True Alliance is one of the largest distributors of fashion, sportswear and outdoor clothing in the Australian and New Zealand markets. A family-owned business and custodian of 18 global brands, True Alliance is focused on adding value and executing global strategies of each brand at a local level.
What we measure
Companies are evaluated across the following areas:
Best Managed Companies apply a formal methodology for strategy development, ensure the strategy reflects all stakeholders, have the right capabilities/metrics in place and clearly and consistently communicate the strategy to all levels of the organisation.
Culture and Commitment
Best Managed Companies build a strong corporate culture and legacy, actively develop their people and leadership team, provide a holistic compensation system, create an inclusive culture and address continuity issues within the company.
Capabilities and Innovation
Best Managed Companies develop valuable capabilities and resources, are highly execution-oriented, are focused on productivity and innovation, and are thoughtful about hiring the right people to execute their business model and strategy.
Governance and Financials
Best Managed Companies install strong governance structures, use KPIs to manage their progress, maintain a strong balance sheet, and apply the financial discipline required to drive revenue growth, improve operating margin, and increase asset efficiency.
While this framework remains relevant as ever, Best Managed Companies leaders must also consider the key implications COVID-19 are having on their business and what leading practices they can leverage.
Companies who want to apply must meet the following criteria:
- In operation for more than three years with financial documentation
- A privately owned enterprise
- Revenue greater than AUD$75 million in the most recent year of business
- Headquartered in Australia
The following companies are ineligible:
- Public companies
- Foreign multinationals and their subsidiaries
- Credit unions/insurance companies/banks/co-ops
- Charities and not-for-profit organisations and their subsidiaries
- Government-owned/public sector agencies
For questions concerning eligibility, please contact firstname.lastname@example.org
How does a company apply to the Australia’s Best Managed Companies program?
Applications will open for the Best Managed Companies 2020 program on 3rd March 2022. You will be able to register your company via this webpage.
Is there a cost to apply to the Australia’s Best Managed Companies program?
There is no cost to apply.
When is the deadline to apply?
Phase I applications for Australia’s Best Managed Companies 2022 close at 5:00pm AEDT on Friday 13 May 2022.
How does the coaching process work?
Expert Deloitte coaches work with candidates to understand their business, provide insight and facilitate the Best Managed Lab as part of the Phase II application process.
Can I save my information and come back to finish the application at a later date?
Yes. An applicant can save and return to complete their application by logging into their profile via the registration link.