Analysis of after hours primary care pathways
An important part of Australia’s health system
Deloitte Access Economics has assessed the benefits of after hours home and aged care facility visits in after hours primary care in the Australian health care system.
Primary care is an important part of Australia’s health system as it is often the first point of contact for patients seeking care and a referral point to other services. Evidence has shown that health care systems with strong primary care produce better health outcomes for patients at a lower cost to the health system. Given this, it is important that sufficient access exists to promote equitable, appropriate and cost-effective treatment at all hours of the day.
Improving access to primary care after hours has been a particular policy objective for government, reflecting the changing preferences of society changes in the GP workforce, community expectations and avoiding primary care being provided unnecessarily in emergency departments as a last resort.
The National Association for Medical Deputising Services (NAMDS) has engaged Deloitte Access Economics to assess the benefits of after hours home and aged care facility visits in after hours primary care in the Australian health care system. NAMDS members deliver approximately 65% of the after hours home and aged care facility visits in Australia. The remainder is served by other after hours providers who are not part of NAMDS and those GPs who still do some home visits.