Background information

Jason Tracy and Timothy Norman were appointed Joint and Several Voluntary Administrators (Administrators) of the Company on 21 August 2020, pursuant to Section 436A of the Corporations Act 2001 (Cth).

The business operated online travel agent services and a network of 27 shopfront outlets across Australia. Our appointment follows the collapse of the Swiss parent company STA Travel Holding AG.

The Administrators are in control of the Company and have commenced an urgent assessment of their financial position.

Guidance notes

Please note that we are only appointed over the Australian domiciled companies and not all entities in the STA Travel international group.

Please check the terms and conditions on any correspondence or booking information you have with an STA Travel international group company, as you may have a claim against an entity within the STA Travel international group of companies which we do not control. We encourage you to reach out to the relevant entity in this regard.

First Meeting of Creditors

A concurrent first meeting of creditors for the Company was held via videoconference at 12:00pm on Wednesday, 2 September 2020.
At that meeting, our appointment as Administrators to the Company was ratified and a Committee of Inspection was formed.

Updated Customer FAQ

As advised at the concurrent first meeting of creditors for the Company, we have prepared an updated customer FAQ which is now available for download from this webpage.

We encourage customers to review the FAQ and contact our office by email should they have any further queries.

Second Meeting of Creditors

The second meeting of creditors for the Company was held at 12:00pm (AEST) on Friday, 25 September 2020.

At that meeting, the Company was placed into liquidation and Jason Tracy and Timothy Norman were appointed Joint and Several Voluntary Liquidators (Liquidators) of the Company.

A Committee of Inspection was also formed for the liquidation at the second meeting of creditors.

Report to Creditors

The Report to Creditors for the Company dated 17 September 2020 is available for download below.

Update and Addendum to Report to Creditors

We have prepared an update and addendum to our Report to Creditors for the Company dated 17 September 2020 which is available for download below.