Financial Services Outlooks 2018

Banking

For 2018 and beyond, banks must contend with multiple challenges tied to regulations, legacy systems, disruptive models and technologies, new competitors, and a restive customer base while pursuing new strategies for sustainable growth. Our 2018 Banking Industry Outlook examines the six macro themes—from customer centricity to cyber risk—facing each of the industry’s five primary business segments in the coming 12-to-18 months. Firms that can address these emerging challenges and opportunities to effectively balance long-term goals with short-term performance pressures could be amply rewarded.

Read the 2018 Banking Outlook.

Investment Management

Narrowing profit margins and stagnancy in assets management growth will put added pressure on investment management companies to rise above the malaise of averageness challenging their ability to perform exceptionally. As millennials grow in importance, winning firms will retool by focusing on three key areas: restructuring product portfolios, streamlining operations, and delivering technology-inspired customer experiences designed for the digital era. Their success will require a vision for the future and a tenacious focus on near-term execution to turn aspiration into strategic advantage.

Read the 2018 Investment Management Outlook.

Insurance

As technology innovation, higher customer expectations and disruptive newcomers redefine the marketplace, insurers remain focused on growing top-line sales, bottom-line profitability, addressing challenges, and competing in a dynamic industry. Our 2018 Insurance Outlook pinpoints key opportunities and threats that should demand attention from insurers over the next 12-to-18 months.

Read the 2018 Insurance Outlook.

Published: February 2018