Our mobile world always on #FOMO Given our endemic ‘Fear of Missing Out’ – Australian consumers are ‘always on’
Dynamics of Superannuation
Navigating the challenges and opportunities
Deloitte financial services experts identify 2015 as a year of continuing regulatory and political uncertainty. This will require constant flexibility and agility to ‘get the house in order’ to be in a better position to find and harness opportunities to be innovative and meet customer needs.
Risk and Regulatory Review: October 2014 - March 2015
In this edition we cover current and impending global and domestic regulatory change and offer a framework to lift the bar for managing risk.
Digital disruption in Wealth management
Over the past 10 years, many startup firms with digital business models have emerged within the wealth management industry. The disruptive power of digital technologies is creating opportunities for new firms. These firms primarily serve retail investors by connecting, advising and investing.
Performance Magazine Issue 15
Insights on the investment management industry from Deloitte Luxembourg
Is customer centricity the right goal?
If we take a look at some of our favourite customer role models, although their connection to the customer is paramount, they don’t talk about “client centricity” but they talk about “customer outcomes” and they thrive on delivering them.