Deloitte Tech Trends 2015

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Deloitte Tech Trends 2015 report

The Internet of Things, artificial intelligence, cloud and virtualised operating environments will impact business strategy and enable transformative opportunities

12 March 2015: Today, professional services firm Deloitte released its sixth annual report Tech Trends 2015 – The Fusion of Business and IT that is broadly inspired by a fundamental transformation in the way C-suite leaders and CIOs collaborate to leverage disruptive change, chart business strategy, and pursue potentially transformative opportunities. Whether it is a manufacturer looking at printing replacement parts on demand, or the health care industry finding ways to harness artificial intelligence to improve cancer diagnosis and treatments, the confluence of business, technology, and science is being seen and felt across all markets and industries.

Robert Hillard, Deloitte Consulting Managing Partner, said eight trends were selected that will disrupt the ways government and business engage with citizens, how work gets done and how markets and industries are evolving.

“For the first time in a number of years, these trends are being primarily driven from the enterprise rather than consumer products, making it more important than ever that organisations understand what is happening in the next eighteen months.

“Each of the 2015 trends is relevant today and has significant momentum and potential to make a business impact. Our report encourages IT executives to be the catalyst of change for emerging technologies — helping the business understand the ‘what,’ the ‘so what,’ and the ‘now what.’ Inspiring tomorrow, but also plotting a path to get there deliberately and responsibly from the realities of today,” said Mr Hillard.

Across the private and public sectors, business strategy is being transformed by the rapidly changing technology landscape. CIOs and technology professionals have an opportunity to vet, prioritise and invest in fast-paced technology developments. Deloitte’s Tech Trends 2015 report examines how some of the biggest macro technology forces — digital, analytics, cloud, the renaissance of core systems, cyber security, and the changing role of IT within the enterprise — are enabling historic advancements in business, government, and society. It also examines how they are fueling breakthroughs in materials science, medical science, artificial intelligence, and other exponentially changing domains.

The report offers ‘Lessons from the Front Lines’ highlighting examples of organisations putting the trends to work. It also features a ‘My Take’ section for each trend in which Australian business executives, academics, and industry luminaries share their perspectives. In recognition of the increasing importance of cyber security in today’s global world, a ‘Cyber Implications’ section has been added within each chapter, which explores potential security and privacy considerations for each trend.

Sample trends from The Fusion of Business and IT include:

  • Ambient Computing – Ambient computing is the backdrop of sensors, devices, intelligence, and agents that can put the Internet of Things to work. Possibilities abound from the tremendous growth of embedded sensors and connected devices — in the home, the enterprise, and the world at large. New business models will emerge this year as innovators purposefully bring smarter ‘things’ together with analytics, security, data, and integration platforms to make the disparate parts work with each other.
  • CIO as Chief Integration Officer – As technology transforms existing business models and gives rise to new ones; the role of CIO is evolving rapidly, with integration at the core of its mission. Increasingly, CIOs need to harness emerging, disruptive technologies for the business, while balancing future needs with today’s operational realities. They should view their responsibilities through an enterprise-wide lens, helping ensure critical domains like digital, analytics, and cloud aren’t spurring redundant, conflicting, or compromised investments within departmental or functional silos. In this shifting landscape of opportunities and challenges, CIOs can be not only the connective tissue, but the driving force for intersecting, IT-heavy initiatives.
  • Dimensional Marketing – Marketing has evolved significantly in the last half-decade. The evolution of digitally-connected customers lies at the core, reflecting the dramatic change in the dynamic between relationships and transactions. A new vision for marketing is emerging as CMOs and CIOs invest in technology for marketing automation, next-generation omni-channel approaches, content development, customer analytics, and commerce initiatives. This modern era for marketing is likely to bring new challenges in the dimensions of customer engagement, connectivity, data, and insight.
  • IT Worker of the Future – While the scarcity of technical talent is a significant concern offshoring is no longer a simple answer with many organisations facing talent gaps along multiple fronts. There are also unprecedented needs for new and different skill sets, including creative design, user experience engineering, and other disciplines grounded in the arts. To tackle these challenges, companies will have to nurture a new kind of employee—the IT worker of the future—who possesses habits and skills that differ from those in play today. They will also need to develop new techniques for organising, delivering, and evolving the IT mission.

Other trends include the Application Programing Interfaces economy, software-defined everything, core renaissance, and amplified intelligence. 

In collaboration with Singularity University, the report includes a section dedicated to six exponential technologies — innovative disciplines which are evolving fast and whose impact may be profound: artificial intelligence, robotics, additive manufacturing, quantum computing, industrial biology, and cybersecurity.

“The report examines tech advances not for technology’s sake, but offers a look at how advancements in IT can significantly impact businesses, government agencies, and potentially even society. A healthy skepticism towards ‘shiny object syndrome’ is required giving the pace and magnitude of change. Tech Trends 2015 looks to short-circuit hype cycles, including real-world examples of the trend in action and a prescriptive section covering ‘where do you start’,” concluded Mr Hillard. ”

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About Deloitte Tech Trends

Deloitte’s annual “Tech Trends” report identifies the trends most likely to have an impact for CIOs in the coming year and beyond. Now in its sixth consecutive year, the trends are based on: feedback from client executives on current and future priorities, perspectives from industry and academic luminaries, research by technology alliances, industry analysts, competitor positioning, and crowdsourced ideas, and examples from our global network of practitioners. A digital copy of this year’s complete report is available at Tech Trends 2015.

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