GovConnect
Transforming citizen experience
Government recognises the need for intuitive, accessible, modern engagement with citizens, but constrained budgets, ageing legacy systems, and limited resources pose significant barriers to change. Now and in the future, governments will be required to respond to fast-changing conditions, policies, regulations and constituent needs, often without the benefit of time spent updating systems and technologies Fortunately, there is now a way to accelerate digital transformation for government with leading, configurable solutions that can help reduce risk, expedite delivery, and elevate the citizen experience.
GovConnect suite of solutions
A suite of solutions and accelerators designed specifically for government, GovConnect integrates with a government’s existing systems and provides a wide range of functionality. It is powered with advanced data analytics capabilities to enable leaders to see and manage data helping them make decisions to support their policies, communication strategies, workforces and citizens.
GovConnect contains reusable functional and technical framework components such as communications hubs, nudge engines, document generation, gamification, and data collection, that can be leveraged across applications to increase operational efficiency. It lifts barriers to transformation by jumpstarting projects to replace or augment legacy systems with ready-to-configure packages. Existing GovConnect assets on Salesforce include:
- Case management
- Services management
- Benefits management
- Financial management
- Logistics management
- Staff management.
