Public sector


Public Sector

Governments are under increasing pressure to meet and exceed the expectations of citizens and the private sector. Now is the time for government and public sector to drive trust and leadership with consumers, citizens, and corporates – every step of the way. More than ever before, government services need to be relevant, connected, secure and fit for purpose.

Our focus

Deloitte’s Government & Public Services industry - our people, ideas, technology, and outcomes - are all designed for impact. We provide innovative, integrated solutions to Federal, State, and Local Government agencies in the central government, education, transport, defence, security and justice, and health and human services sectors.

Our ambition is to have an impact that matters on Australia’s most important, transformational projects and programs, to provide better outcomes for our communities and our economy. We help our government and public services clients be connected, resilient and sustainable.


In the wake of sophisticated and unpredictable threats, governments and organisations need to navigate today’s disruptive, geo-political landscape. Deloitte’s agile solutions contribute to a stronger and more cost-effective Defence agenda, without sacrificing the overall mission of organisations.

Our Defence team is skilled in easing the challenges associated with organisational change, strategic reform, budget remediation, risk, governance, OH&S, and the need to deliver improved planning, accountability, and productivity. With a combination of highly trained professionals with strong Defence knowledge and an array of external industry talent, our team has an intimate understanding of Defence protocols with broad-based, complementary skills and experience.

Explore our Defence thought leadership, capabilities, and case studies here.


In an increasingly globalised and connected world, education is the heart of economic and social prosperity, enhancing competitiveness and improving the lives of every single person.

We know that education is changing at a rapid pace and with disruption a daily headline, now is the time for government, businesses, education facilities, and the vibrant sector to create, debate and educate.

Explore our Education thought leadership, capabilities, and case studies here.

Health and human services

Australia’s changing demographics, innovation and integration of service delivery will increasingly be key to addressing the challenges of growing community needs, demand on government infrastructure, services, and funding.

Deloitte has been helping public sector health and human services providers respond to community forces by identifying and maximising potential efficiencies through e-health initiatives, national health reform drivers, new ageing population service delivery models, and program management of major initiatives and capital projects.

Explore our Health and Human Services thought leadership, capabilities, and case studies here.

Security and justice

Leaders in justice, national security and border management, law enforcement, and public safety face considerable challenges in balancing growing expectations and increasing mission complexity, with a changing workforce, new technologies, and highly constrained budgets.

Deloitte offers expertise in organisational strategy and performance evaluation, risk management, information management and analytics, financial management, audit, and evaluation services. Our breadth of expertise in strategy and design, service delivery reform, digital strategy, “big data” analytics, and forensics allows us to draw together multi-disciplinary teams in all Australian jurisdictions. Our security-cleared experts bring deep experience in intelligence and national security, border management, justice, and emergency. They understand government operations and stakeholders and drive cut-through solutions to complex challenges.

Explore our Security and Justice thought leadership, capabilities, and case studies here.

Central government

Cutting red-tape and easing the processes of collection, payment transaction or customer interaction, while guarding compliance is key for finance, administration, tax, or treasury functions. Having an in-depth understanding of the multi-faceted stakeholder environment is half the job when it comes to streamlining business processes, managing the mountains of data, or formulating policy and corporate strategies.

Deloitte helps clients manage these complex fiscal and operational risks while adapting to the evolving regulatory and policy frameworks.

Explore our Central Government thought leadership, capabilities, and case studies here.

Transport and mobility

The transport and mobility landscape has changed. There is continuing unmet need, yet continuing uncertainty and constraint in capital markets. Both value for money, and a safe return on investment, are more critical than ever before.

Our Transport and Mobility team have deep expertise in economic, commercial, and financial advisory, program and change management, strategy development and implementation, asset management and procurement, and data and information management.

Explore our Transport and Mobility thought leadership, capabilities, and case studies here.

Contact Us

Ursula Brennan

Ursula Brennan

National Leader, Public Sector and Public Policy

Ursula is the National Leader for Deloitte's public sector and public policy practice, coordinating services from across our business to support State, Federal and local government clients in deliveri... More