Keeping our bus drivers safe

Insights

Keeping our bus drivers safe

Deloitte Queensland bus driver safety review

Deloitte undertook a survey and review of how best to keep Queensland’s bus drivers safe. It explored the key drivers of violence, and identified some potential initiatives, including their costs, packages and funding. Deloitte also put forward a series of recommendations and potential next steps for both the bus drivers and the Department of Transport and Main Roads.

The research found that the five key triggers of violence towards drivers in Queensland are fares, alcohol & drugs, passenger attitude, delays, and student attitude. Given the violence risk varies, Deloitte recommends bus operators consider eight initiatives including barriers, CCTV, duress capability & radios, and training.

Also the survey undertaken showed that 63% of drivers felt violence increased in 2016 compared to earlier years. Proposed measures could cost up to $166.5m over 10 years if starting from scratch, but some operators had already begun.

Queensland Bus Driver Safety Review

Register to download
  • Contact us
  • Submit RFP
  • Our solutions

    Progress your business growth and development

    Take a look at the products and services we offer.

    Work, health and safety

    We can help your organisation meet its work health and safety responsibilities, protect your people and profits, and create sustainable, long-term improvements in safety performance.

    Risk Advisory

    Realise the worth of risk by building your organisation’s capacity to act against near or looming threats.

Did you find this useful?