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Helping organisations transform and optimise their approach to service delivery
Deloitte is well known in the shared services marketplace as a thought leader and innovator and has worked on some of Australia and New Zealand's largest and most complex shared services projects with both public and most private sector clients.
Deloitte's Shared Services & Outsourcing advisory practice leverages multifunctional capabilities to help organisations transform and optimise their approach to service delivery.
We assist our clients with the entire Shared Services journey from the initial strategy and business case through key design elements including site selection, facility design, operational/process design, controls, tax optimisation, organisation and staffing, workforce transition, technology infrastructure, and enterprise transformation through to full implementation.
Increasingly, Deloitte works with its clients to optimise shared services through innovative techniques such as advanced data analytics, social media and analytics and information management.