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Mobile has come to define the last decade of our lives. But, as we find ourselves on the cusp of a 5G-driven digital future, the way we are using these devices is changing.

Our sixth annual Mobile Consumer Survey charts where we are and where we’re headed: a society that has become unwired, a technology unrivalled in its dominance, and the emerging frontiers on which mobile’s impact is still unknown. Explore below to find out more.
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Key insights

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Australia reaches peak smartphone

As mobile penetration hits 91%, sales are starting to drop – forcing phone manufacturers to get creative.

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What wallet? How shopping is going mobile

Mobile is the fastest growing device for ecommerce as Australians opt to shop anytime, anywhere.

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Music, video and gaming remain mobile’s domain

Mobile remains our top choice for entertainment - whether its video, podcasts or gaming.

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The jury is still out on the 5G revolution

Australians are less likely to switch to 5G immediately on launch than they were last year.

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Use and abuse: how much mobile is too much?

Australians face a health paradox: we see mobile’s impact on our health yet use them to monitor our wellbeing.

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In mobile we trust: the data privacy battle

While trust is in short supply, only 13% of Australians avoid sharing their information with companies online.

Dive into the data

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Contacts

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Source



About TMT at Deloitte

Deloitte's Technology, Media Telecommunications (TMT) industry group brings together more than 20,000 professionals across 48 countries, serving over 85% of world's most recognised TMT brands in the Fortune Global 500.


For more from Deloitte’s TMT group please visit our website.

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