Software Group Scaling our expertise through technology, to solve complex problems, faster.
Innovative solutions for the world’s most pressing challenges. At Deloitte's Software Group, we drive strategic growth and transformation through the innovative application of technology. We combine the right skills and experiences to design, build, deliver, and operate software to help streamline work, reduce risk, create new operating models, improve competitiveness, or win in the market. Deloitte has a history of tackling some of the world's biggest challenges. We're continuing that tradition by designing intelligent software solutions to address today's critical issues, such as Workforce Transformation, Climate Sustainability and Cyber Resilience. Find out how to connect differently with Deloitte below.
Our Solutions Our software product suite offers solutions to critical, cross-industry, large-scale global issues driven by disruption and transformation.
Resilience isn’t a destination – it’s a way of being. With our services and solutions, clients find opportunities in crisis and thrive through change.
Resilience isn’t a destination – it’s a way of being. With our services and solutions, clients find opportunities in crisis and thrive through change.
Progress is possible if we act collectively. We help organisations take urgent and immediate action on environmental, social, and governance (ESG) risks, from decarbonisation to supply chain transparency.
Progress is possible if we act collectively. We help organisations take urgent and immediate action on environmental, social, and governance (ESG) risks, from decarbonisation to supply chain transparency.
Digital transformation is the crucial bridge between the reality of today and ambition for tomorrow.
Digital transformation is the crucial bridge between the reality of today and ambition for tomorrow.
When we harness the force of what people can do, we expand what business can do. Thriving in this next normal means taking bold action to rearchitect work, adapt the workplace, and unleash the workforce.
When we harness the force of what people can do, we expand what business can do. Thriving in this next normal means taking bold action to rearchitect work, adapt the workplace, and unleash the workforce.
Trust is the foundation of a meaningful relationship between an organisation and its stakeholders.
Trust is the foundation of a meaningful relationship between an organisation and its stakeholders.
Perspectives
Boosting resilience: working with like-minded partners to orchestrate critical supply chains Supply chain disruptions from the COVID-19 pandemic and other sources have caused many governments and private sector companies to reconsider supply chain practices. It’s time to reorchestrate critical supply chains—and militaries are in an ideal place to lead the change.
Using voice and interaction analytics to identify consumers in vulnerable circumstances Technology is changing the way people access banking and insurance products and services. More than 80% of Australian consumers now prefer to do their banking through electronic methods such as mobile, email, chatbots and online applications.
2023 Global Automotive Consumer Study: Australian Edition What consumer trends and disruptive technologies will shape the automotive industry in the coming year?
Trusted Faces – Jesse Sherwood Trust grows when EQ and IQ are combined with being a consistent and authentic human being over many interactions”. Jesse Sherwood is a partner at Deloitte Australia and national leader of the firm’s Industrial Redesign & Innovation offering.
RemedyWise: AI-powered remediation. Everyone matters. Deloitte was engaged by a superannuation trustee to support acceleration of a conduct remediation originating from an issue around campaign implementation. They wanted a fast, streamlined, sound communications and compensation calculation solution for their impacted members.
Deloitte’s software quality and standards Deloitte Australia has been ISO 27001:2002 certified. We build our software under Deloitte’s Global Technology Operating Model (GTOM), a global technology assurance process. It’s critical to successfully expanding digital innovation and for the secure management of asset-enabled businesses. Guided by the following five pillars, we build secure, protected solutions and deliver confidence to our clients.
Hosting Assets are hosted on Deloitte-certified environments, ensuring optimal protection, security and enhanced performance. Cybersecurity Penetration testing and a set of security checkpoints have been implemented and are managed by approved cybersecurity professionals, enabling full tracking of the asset lifecycle and rapid response to cyber incidents. Cybersecurity professionals maintain and annually renew an active certification through the Global Asset Program’s Technical Certification Framework, allowing them to implement and manage security checkpoints. Solution Development & Management Assets are developed and reviewed in collaboration with IT experts to ensure they satisfy proper protocols and meet infrastructure, security, quality, and compliance requirements. This includes all architectures, templates, platforms and resources for assets. Planning & Program Management A documented management process is followed to guarantee quality, accelerate speed to market for technology enhancements, and tailor applications to new use cases. Privacy & Risk Vendor-procured technology follows a documented privacy review and procurement process to guarantee adequacy of vendor security controls, and independence. GTOM GTOM ensures Deloitte technology assets and solutions align with industry security standards and processes and are hosted on Deloitte-certified environments.
Our Specialist People Meet our people! We are data specialists, designers, product managers, software developers, and much more. We’re a mix of specialists from across industry who know, live, and breathe tech. The Software Group is a team of diverse individuals with a singular passion for innovation, on a mission to combine our proprietary technology with services that create greater value for our clients. We’re everything you’d expect from Deloitte: leading the way with cutting-edge tech in professional services. We’re always looking for fresh thinkers to be part of an incredible group that includes:
Open Positions Imagining a career where your creative approach to technology is celebrated? A job where every day is an opportunity to try something new? And where you’ll be part of Deloitte’s vast breadth of ideas and innovation? Join us.
Dennis Krallis Chief Transformation Officer
Bradley Milliken Lead Partner, Software Group
Resilience Resilience isn't a destination - it's a way of being. With our services and solutions, clients find opportunities in crisis and thrive through change.
Foresight An advanced analytical platform and capability set that granularly forecasts demand, supply, and the financial implications around single or multiple resource types. Foresight enables informed and integrated decision-making at all levels of an organisation and across a range of industries including health, education, and transport. Equipment Condition Supervisor A simple and effective web-based interface that displays oil analysis, onboard sensor data, and the actions (Work Orders) it produces. Using artificial intelligence, it automates oil and fluid sample analysis to detect the early onset of potential failures and recommend actions for reliability. Equipment Condition Supervisor is an effective tool that systemically improves and manages fluid condition across industries, such as mining and metals. Illuminate Using augmented intelligence and machine learning, organisations can rapidly and autonomously gain visibility into their multi-tier supply networks, sense risks, and identify actionable insights to minimise disruption. Intelligent Major Capital Projects (IMCP) Organisations in industries such as mining, transport, defence, oil, and gas can accelerate their digital future with IMCP, an intelligent and integrated solution that uses the power of data and real-time insights to enhance confidence and speed in delivering project outcomes. Match Cloud This all-in-one data management platform solves Master Data Management (MDM) complexities by effectively filtering, enriching, and validating data. Match Cloud is a swift and powerful cloud-based automated solution that consolidates, cleanses, matches, and shares a golden record view of your master data across multiple disparate data sources. Optimal Reality Deloitte’s digital twin capability is based on simulation techniques pioneered in Formula One racing. We help organisations run millions of permutations on a digital replica of their network, driving optimal decision-making within seconds to conduct trial and error – without the error. VoiceVision A scalable conversational platform delivering rapid analytics and insights on customer interaction, powered by a natural language processing (NLP) artificial intelligence (AI) engine. VoiceVision leverages best practice solutions from a team of experts with extensive experience across a range of industries including banking, insurance, government, and more. ProfitFocus The most comprehensive automotive dealership performance monitoring and industry benchmarking tool in the Australian market. ProfitFocus visualises key industry datasets to measure and compare dealer performance and is supported by Deloitte’s specialist automotive team to identify value-generating opportunities across the network. Value Chain Twin A digital twin of your value chain that provides a platform for continuous understanding and management of your network, enabling you to make evidence-based decisions to plan ahead, unblock bottlenecks, and generate new efficiencies.
Climate Progress is possible if we act collectively. We help organisations take urgent and immediate action on environmental, social, and governance (ESG) risks, from decarbonisation to supply chain transparency.
Decarbonisation Solutions A suite of interactive modules tailored to your business, using the latest climate science to help you visualise risks, optimise climate strategy, and fulfill your climate disclosure and reporting requirements. Optimal Reality Deloitte’s digital twin capability is based on simulation techniques pioneered in Formula One racing. We help organisations run millions of permutations on a digital replica of their network, driving optimal decision-making within seconds to conduct trial and error – without the error. Illuminate Using augmented intelligence and machine learning, organisations can rapidly and autonomously gain visibility into their multi-tier supply networks, sense risks, and identify actionable insights to minimise disruption. Value Chain Twin A digital twin of your value chain provides a platform for continuous understanding and management of your network, enabling you to make evidence-based decisions to plan ahead, unblock bottlenecks, and generate new efficiencies.
Digital Digital transformation is the crucial bridge between the reality of today and ambition for tomorrow.
ConvergePROSPERITY A cloud-based suite of software solutions combined with Deloitte’s integrated technology ecosystem, enabling banks and other financial institutions to deliver the security, digital convenience, and personalisation to meet today’s customer expectations. DataRemedy DataRemedy is a scalable turnkey solution allowing customers to rapidly identify and fix data quality issues. This out-of-the-box tool codifies common data quality complexities to accelerate the remediation journey without significant setup activities.​ Value Chain Twin A digital twin of your value chain that provides a platform for continuous understanding and management of your network, enabling you to make evidence-based decisions to plan ahead, unblock bottlenecks, and generate new efficiencies. HealthPulse HealthPulse leverages big data and Deloitte's health service expertise for hospitals and healthcare industries. It delivers evidence-based insights into workforce planning, productivity improvement, and realignment opportunities for service expansion plans. eHearings Our advanced technology, supported by industry leading experts, is a suite of hybrid hearing solutions enabling fast end-to-end hearing activations for large or small cases, complex litigation, multi-party disputes, arbitrations, mediations, and more. iDeal An industry-agnostic tool that operates with speed, accuracy, and intelligence to provide merger and acquisition (M&A) professionals with answers to the most vital questions for M&A opportunities. Essential 8 We help organisations on their Essential 8 maturity journey with our real-time maturity assessment and management tool, which delivers continuous monitoring of controls fully integrated with existing Splunk deployments to enable cyber maturity, compliance, productivity, and commercial outcomes. Cyber Intelligence Centre We utilise the Cyber Intelligence Centres (CIC) of Deloitte firms globally to launch security threat analysis services tackling cyber attacks targeting our clients.
Work When we harness the force of what people can do, we expand what business can do. Thriving in this next normal means taking bold action to rearchitect work, adapt the workplace, and unleash the workforce.
HealthPulse HealthPulse leverages big data and Deloitte's health service expertise for hospitals and healthcare industries. It delivers evidence-based insights into workforce planning, productivity improvement, and realignment opportunities for service expansion plans. Foresight An advanced analytical platform and capability set that granularly forecasts demand, supply, and the financial implications around single or multiple resource types. Foresight enables informed and integrated decision-making at all levels of an organisation and in a range of industries including health, education, and transport. WorkforceX Designed by a multi-disciplinary team of global experts in workforce technology, employee experience, and communications, WorkforceX harnesses human-centred design principles to create a mobile-enabled platform that seamlessly integrates enterprise technology and communications. PaySmart Our PaySmart platform supports an integrated approach to payroll and workplace relations governance, strategy, and optimisation. PaySmart delivers the insights you need to minimise risk and make strategic decisions with confidence by analysing your payroll data against modern awards and enterprise agreements.
Trust Trust is the foundation of a meaningful relationship between an organisation and its stakeholders.
RemedyWise Our innovative, industry-disrupting solution combines deep remediation knowledge and AI-powered analytics to speed up remediation projects in banking, superannuation, and insurance. RemedyWise saves time and costs and adds a new level of robustness while upholding customer fairness. ClaimsView A secure, rapidly deployable, and end-to-end case management platform that efficiently manages an influx of cases and hosts features that maintain integrity, reduce the risk of error, and simplify the claims management process. VoiceVision A scalable conversational platform delivering rapid analytics and insights on customer interaction, powered by a natural language processing (NLP) artificial intelligence (AI) engine. VoiceVision leverages best practice solutions from a team of experts with extensive experience across a range of industries including banking, insurance, government, and more.
Designers Our designers are a team of specialists that help create market-leading digital experiences. They use a collaborative, design-led approach, grounded in research and focused on delivery, to create products and services that our clients and colleagues want to use. They bring curiosity and empathy to all aspects of their work. From framing a market challenge to designing new propositions and testing prototypes, they advise and make decisions with clarity and impact.
It’s rewarding to offer help to people who are passionate about their products and see the work being built come to fruition. The people I talk to are so smart, creative, and talented, and the gratitude they experience from receiving our support makes it worthwhile.
Erin Topfer Senior UX Designer
Product & Operations Our Product & Operations experts are a crucial conduit to Software Group’s success. Laser-focused on driving business outcomes, they collaborate across functions and enable the business to deliver new and disruptive products and experiences.
I truly believe that technology solutions are the future of solving our clients’ problems. If we can harness software in the right way, I think the opportunities for us to make an impact that matters are endless.
Rachel Boschen Asset Director
Product Managers Behind every successful product is a visionary, and that’s our product managers. They sit at the intersection between business, technology, and user experience – fixated on driving the commerciality, usability, and viability of our tech solutions. They search for problems and collaborate to find the best solutions, balancing time and effort to get to the most valuable outcome possible for our clients. From helping developers prioritise new product features to shaping go-to-market strategies and launches, their role is intrinsic to Software Group’s product and engineering success.
At Software Group we value kindness, curiosity, and trust above anything. I love spending time with customers, discovering problems and having the freedom to create innovative solutions with my product teams.
Aidan Depetro Group Product Manager
Data Scientists Our team of top data scientists, analysts, and engineers play a unique and challenging role in building solutions that help clients better utilise data to make smarter, faster decisions. They’re responsible for applying data mining techniques, statistical analysis, and deploying cutting-edge AI and machine learning tools to solve some of our clients’ most pressing problems.
There are great opportunities available to acquire new skills and learn from supportive team members at Software Group. I have enjoyed knowledge sharing, brainstorming innovative ideas and working with advanced technology. I recommend making the best use of opportunities to increase professional development and experience.
Saurabh Vartak Data Engineer
Product Engineers Our Product Engineers don't just write code. This team plays a pivotal role in building and guiding early-stage innovation ideas through to market-leading technology products. They work on pioneering tech that makes a real impact on some of the world's leading organisations – from simulating complex supply chains to creating golden records and predicting future sales. Our developers, solution architects, and quality assurance testers embrace their craft whilst working as part of an engineering culture that's dedicated to innovation.
Make sure you embrace every challenge. Every day, you’ll be facing new problems, and learning new ways to overcome them. Before you know it, you’ll have skills that you would never have imagined!
Ally Fulton Software Engineer
Commercialisation Specialists Our commercialisation team is in the commercial driving seat, from shaping commercial strategies, pricing and performance, to go-to-market sales and marketing. They collaborate with specialist teams across the firm to help scale our assets for a profitable impact.
Software Group is about talent, technology, and tenacity…so take this leap of faith, be a part of something big, fulfilling and rewarding. Give it a go, it’s your chance to do something different and do it at a place like Deloitte.
Greeshma Go-to-Market Lead