Principal, Consulting, Strategy and Operations
Nick specialises in robotic and cognitive technologies, working with mobile workforces to transform how they operate daily in delivering services to customers. He leads the development of cognitive solutions across a number of industries, including Healthcare, Telecommunications, Public Sector, and Power & Utilities.
In addition to advising our clients on their cognitive initiatives, Nick also leads the development of a number of Deloitte cognitive solutions, which we offer to our clients on a managed service basis. Through this work Nick and his team develop cognitive capabilities to support our clients in the delivery of their services.
Nick has worked with senior executives for many years to deliver value through operational transformation. His varied background in technology integration, customer service, IT production support, and end to end value stream optimisation have laid foundations for understanding and translating change imperatives from the shop floor to board level.
Managing Digital Workforce
Mobile Consumer Survey 2016