Priscilla Short

Partner, Consulting

Priscilla Short

477 Collins Street





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I have almost 20 years of strong technology consulting experience in diverse industries across Australia and the Asia Pacific. My experiences in IT Strategy; IT M&A; design & implementation of operational and customer engagement solutions give me a solid understanding of what good looks like, and how to achieve it. I love combining great customer & employee experience with the practicalities of cloud-based technology to deliver solutions that have a positive impact on organisations and last beyond the go-live day.

As the Victorian public sector, and Australian Local Government lead in Deloitte’s Salesforce practice, I am passionate about using solutions that focus on the employee & customer experience, while also reducing the cost-to-serve to significantly change the way citizens engage with and think about government. So much so that I have led the design, development and launch of a product that uses leading cloud technology to deliver the efficiencies and improved customer experience of digital to all councils in a speedy and low-cost manner - making digital available to small as well as large councils.

I hold a Bachelor of Commerce with majors in Economics & Information Systems, a Post Graduate degree in Business & Technology and an RMIT certificate in Customer Experience strategy & design. I also hold certification in Prince2, Agile PM and ITIL, and am PMBOK trained.

Specialties: Senior stakeholder engagement, cloud implementation, CX design, Smart Cities, relationship development, program and project management of technology and cloud solutions, digital delivery, innovation, communication, smart cities, councils, local government, precincts

Priscilla Short