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Robbie leads the Apple alliance relationship for Deloitte nationally, and is an Experience Design Partner in the Consulting practice, based in Sydney. He is also Deloitte’s Virtual Office Managing Partner. Robbie has a passion for fusing human-centred design and business to facilitate transformation programs with clients.
With 22 years’ experience, he has worked on multiple global design projects, combining service design with spatial and digital strategies to create omni channel solutions. A key differentiator for Robbie and his team is to bring customers and employees into the heart of the design process to help rapidly prototype ideas and ensure that the successful ideas turn into robust, financially successful concepts. Robbie has worked across many industry sectors with a keen focus in financial services, telco, automotive and retail.
Robbie is also the national leader for Deloitte’s LGBTI Network ‘GLOBE’ in Australia. He sits on the Diversity, Inclusion & Wellbeing Council for Deloitte, as well as the advisory board for ACON and is a board member for Wear It Purple. As Deloitte’s most senior ‘Out role model’ Robbie strongly believes that all our people should be able to bring their whole self to work every day, advocating for a more inclusive workplace for all our people.
Digital technology must be supporting player to create the best retail customer experience