Sarah is a Senior Manager in the Deloitte Operations Consulting practice in Canberra. She has a passion for helping Federal Government clients innovate and transform the way they design and deliver services to citizens and other federal government departments.
Sarah is an avid GovLab practitioner focussed on employing GovLab and the Innovation by Design methodology for public sector clients in Australia.
Sarah has significant experience working with Australian Federal Government departments on a number of operations transformation and service delivery projects. Her experience includes designing client-centric services, transforming operating models to enable the effective management and delivery of services, planning and managing projects and programs, and modelling costs and benefits.
