Senior Client Service Advisor, Consulting
477 Collins Street
Tom is Principal in the retail practice at Deloitte Consulting in the Melbourne office. He has spent most of his forty-year consulting career serving clients across all retail and wholesale industry sectors, but has specialised primarily in the food, drug and mass merchandise formats.
Tom’s engagement experience covers a broad range of retail operations:
- Category management
- Merchandise procurement
- Promotion management
- Supply chain
- Store operations
- Collaborative business planning.
His most recent engagement scope includes post-merger integration, growth strategies, cost reduction, store operations improvement and cross-channel strategy.