Consultant, Customer Strategy & Experience Design
477 Collins Street
Vincent is a Consultant in the Digital Strategy & Innovation practice, with experience in customer strategy, digital strategy and innovation projects, quantitative research as well as a keen interest in behavioural economics and design. He uses a blend of the customer perspective, business practicalities and keen data analytics skills, to ensure that strategies and initiatives are desirable, practical and realistic. Key past projects include digital strategy development and innovation strategy in various sectors such as FSI, Health, retail and the public sector, as well as process redesign and agile delivery in the Energy and Utilities space. He has a background in Electrical Engineering and Laws from Monash University.